Solution Architect (Infrastructure Solutions)

World Wide Technology; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Profit sharing

Tuition reimbursement

Wellness program

Job summary

World Wide Technology is seeking a Solution Architect in Hong Kong to shape and deliver innovative infrastructure solutions. You will partner with clients to understand needs, craft tailored recommendations, and lead cross-functional teams across sales and delivery to ensure successful outcomes.

The role requires deep technical expertise in network and infrastructure domains, strong communication, and the ability to drive business value through compelling financial models.

Qualifications

• The candidate should have a proven track record in solution design and customer engagement for complex infrastructure projects.
• Experience leading cross-functional teams and managing programs with Fortune 1000-scale clients is preferred.
• Strong financial modeling capabilities and ability to articulate business value.

Responsibilities

• Lead strategic design of infrastructure solutions across Digital Workspace, Networking, and Mobility.
• Act as trusted advisor, understand client needs, and craft recommendations that drive value.
• Collaborate with account teams to align sales and delivery efforts.
• Build and guide solution development teams and manage project scope and value assessments.
• Quantify transformation value and measure success through business case and strategy.

Skills

Solution design

Customer engagement

Leadership

Financial modeling

Communication

Education

Bachelor's degree in relevant field

Tools

Excel

PowerPoint

Job description

The Solution Architect identifies, shapes, and builds new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. They decide which technologies and capabilities are best suited to a client’s needs, based on deep conversation and the offerings WWT brings to bear. The Solution Architect is responsible for building a collaborative approach across sales and delivery teams. They drive alignment to structure deals and drive the best outcome for the customer, WWT, and our partners. By leveraging their expertise, Solution Architects mitigate engagement risks, articulate the inherent value of WWT services, and fortify client relationships. They work closely with clients, project managers, and delivery teams to ensure the successful delivery of projects. Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. Up to 25% travel.

Key Responsibilities

• Spearhead the strategic design of innovative infrastructure-based (Digital Workspace, Networking, and Mobility) solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities
• Serve as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships
• Champion the integration of WWT's diverse portfolio of offerings, introducing and promoting cross-business services to enrich client engagements and expand WWT's market presence
• Collaborate closely with WWT account teams to align sales and support efforts, driving cohesive and effective engagement strategies
• Build productive solution development teams, leveraging junior team members to support their growth and development
• Support the evaluation and establishment of project scope, value assessments, and build plans for execution.
• Identifies, assesses and supports solution design for defined client business problems for area of responsibility.
• Conduct technology assessment and technology strategy to support future business needs
• Support project planning and execution including resource management on projects.
• Help define and quantify the value of a transformation, and how to measure and track success, including defining business case and strategy/approach.
• Support thought leadership in a Solution Services capability.

Qualifications

• Bachelor's degree in system architecture, computer science, information systems, engineering, or related field required. Master’s degree is desired.
• 5 - 7 years of experience in customer engagement, solution design, or technology delivery
• A minimum of 2 years of experience working with or supporting large commercial organizations or enterprises is required. Experience with Fortune 1000 companies is highly preferred
• A minimum of 2 years of experience managing and leading people.
• Track record in creating and closing opportunities in various infrastructure solution areas (Digital Workspace, Networking, and Mobility) such as Multi-Site/Branch office deployments, Managed Service offerings, Network Lifecycle Modernization, Digital Workspace Transformation, and/or Wi-Fi Modernization
• A background focused on Network technology is required
• Expert proficiency in financial modeling, including CAPEX/OPEX calculations specific to infrastructure solution proposals.
• Ability to ask the right questions to understand the business problem and identify the measurement or business object.
• Excellent communication and engagement skills; ability to communicate with all levels of management.
• Skilled at multitasking requirements including gathering, testing, troubleshooting, and supporting tasks across multiple user groups in a fast paced and deadline-driven environment.
• Ability to generate creative solutions to difficult or ambiguous problems in a group setting.
• Proficiency with Microsoft PowerPoint, Excel and business visualization skills

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!