社會服務經理 [Ref#YTMDHC]

Lok Sin Tong 樂善堂; Hong Kong; On-site; HKD 600,000 - 1,200,000; Full time

Job summary

Lok Sin Tong seeks a senior professional to plan and coordinate health promotion programmes, supervise social workers and the community engagement team, and oversee front-desk operations related to membership and inquiries.

The role involves providing case assessment, training, counselling, and caregiver support, while developing community resources hubs and facilitating referrals with health and social service units. Strong English and Chinese language skills are required.

Qualifications

• Registered with Social Workers Registration Board.
• Minimum 10 years of relevant experience with at least 5 years in a managerial role.
• Strategic minded with vision and strong people and leadership skills.
• Excellent communication with stakeholders and community partners.
• Proficient in both written and spoken English and Chinese/Cantonese/Putonghua.

Responsibilities

• Plan and coordinate health promotion programmes including social support and mental health services.
• Supervise social workers and community engagement team to ensure service quality.
• Oversee daily front-desk operations for membership and inquiries.
• Provide case assessment, training, counselling, and caregiver support.
• Develop community resources hub and facilitate bi-directional referrals.
• Liaise with schools, corporate, and government to support Medical-Social Collaboration.
• Monitor and review service output to meet requirements.

Skills

People management

Leadership

Interpersonal skills

Strategic thinking

Stakeholder management

Communication skills

Education

Registered with Social Workers Registration Board

Job description

• Plan and coordinate health promotion programme, including social support activities, mental health services and community based health promotion campaign;
• Provide supervision to social workers and community engagement team to ensure the service quality;
• Oversee the daily operation of centre’s front-desk on membership affairs and service enquiries;
• Provide case assessment, training, counselling service and care-giver support;
• Develop community resources hub and facilitate and bi-directional referral with social and health service units;
• Liaison with community stakeholders such as schools, corporate, government departments to facilitate Medical-Social Collaboration and community engagement;
• Monitor and review service output to fulfill the service requirement.

Entry Requirements

• Registered with Social Workers Registration Board;
• Minimum 10 years of relevant working experience with at least 5 years of managerial experience, preferable in community healthcare service, patient self-management services or social welfare service;
• Strategic minded with vision, strong people management, interpersonal and leadership skills;
• Good communication skills with stakeholders and community partners;
• Good command of both written and oral English and Chinese / Cantonese / Putonghua.

The information provided by the applicant will be kept confidential and used solely for recruitment purposes.