Senior Community Health & Social Services Manager

Lok Sin Tong 樂善堂; Hong Kong; On-site; HKD 600,000 - 1,200,000; Full time

Job summary

Lok Sin Tong seeks a senior professional to plan and coordinate health promotion programmes, supervise social workers and the community engagement team, and oversee front-desk operations related to membership and inquiries.

The role involves providing case assessment, training, counselling, and caregiver support, while developing community resources hubs and facilitating referrals with health and social service units. Strong English and Chinese language skills are required.

Qualifications

• Registered with Social Workers Registration Board.
• Minimum 10 years of relevant experience with at least 5 years in a managerial role.
• Strategic minded with vision and strong people and leadership skills.
• Excellent communication with stakeholders and community partners.
• Proficient in both written and spoken English and Chinese/Cantonese/Putonghua.

Responsibilities

• Plan and coordinate health promotion programmes including social support and mental health services.
• Supervise social workers and community engagement team to ensure service quality.
• Oversee daily front-desk operations for membership and inquiries.
• Provide case assessment, training, counselling, and caregiver support.
• Develop community resources hub and facilitate bi-directional referrals.
• Liaise with schools, corporate, and government to support Medical-Social Collaboration.
• Monitor and review service output to meet requirements.

Skills

People management

Leadership

Interpersonal skills

Strategic thinking

Stakeholder management

Communication skills

Education

Registered with Social Workers Registration Board

Job description

Lok Sin Tong seeks a senior professional to plan and coordinate health promotion programmes, supervise social workers and the community engagement team, and oversee front-desk operations related to membership and inquiries.

The role involves providing case assessment, training, counselling, and caregiver support, while developing community resources hubs and facilitating referrals with health and social service units. Strong English and Chinese language skills are required.