Service Supervisor(Social Worker)(Ref: PC/SS)

Pok Oi Hospital; Hong Kong; On-site; HKD 320,000 - 520,000; Full time

Job summary

Pok Oi Hospital is recruiting a Registered Social Worker to support two transitional housing sites in Hong Kong. You will assess eligibility, coordinate multi-disciplinary services, and provide casework and counselling for residents of all ages.

We seek a strategic thinker with leadership qualities, strong communication in English and Chinese, and solid MS Office / Chinese word processing skills to handle emergencies, feedback, and programme development.

Qualifications

• Registered Social Worker with Higher Diploma/Associate or above.
• Excellent command of English and Chinese, both written and spoken.
• Strategic mindset with leadership skills.
• Strong problem-solving and analytical skills.
• Strong PC skills in MS Office and Chinese Word Processing.

Responsibilities

• Assess the eligibility of applicants.
• Assist on-site service teams to organise and provide multi-disciplinary services to all age groups.
• Participate in casework and render counselling services to residents.
• Promote diversity and social inclusion by organising events and programmes.
• Establish a network in the region to foster collaboration among stakeholders.
• Assist in handling emergency incidents, resident feedback, and complaints promptly.

Skills

Interpersonal skills

Communication skills

English proficiency

Chinese proficiency

Leadership

Problem-solving

Analytical skills

MS Office

Chinese Word Processing

Education

Registered Social Worker

Higher Diploma/Associate or above

Tools

MS Office

Chinese Word Processing

Job description

Pok Oi Hospital, a charitable organization founded in 1919, has been participating in government-funded projects aiming at providing quality medical, social and education services to the community. We are operating two transitional housing projects namely Pok Oi Kong Ha Wai Village (博愛江夏圍村) and Pok Oi Sing Ping Village (博愛昇平村) providing 1,998 and 601 transitional housing units respectively. We now invite high calibre person for the following post stationed at both sites.

Responsibilities:

Assess the eligibility of applicants

Assist on-site service teams to organise and provide multi-disciplinary services to all age groups, ranging from children to the elderly who require social support services

Participate in casework and render counselling services to identified residents

Promote diversity and social inclusion by organizing events and programmes

Establish a network in the region to foster collaboration among stakeholders

Assist in handling emergency incidents, resident feedback, and complaints in a prompt and professional manner

Requirements:

Registered Social Worker with Higher Diploma/ Associate or above

Good interpersonal and communication skills with excellent command of English and Chinese, both written and spoken

Possess a strategic mindset with good leadership skills

Strong problem-solving and analytical skills

Strong PC skills in MS Office and Chinese Word Processing

Deadline: 23 September 2026

(All personal data of unsuccessful applicants will be retained in the Organization’s Human Resources database for a period of two years for future other suitable vacancies. If you do not consent to such retention, please notify the Human Resources Department in writing at the time of application. You may also contact us at any time thereafter to access or request deletion of your personal data.)

The appointment will be made on a fixed-term contract basis.