Service Manager - Power Systems

Jardine Engineering Corporation; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Benefits offered by this job

Salary & Benefits

Job summary

Jardine Engineering Corporation (JEC) seeks a senior professional to manage service operations and maintenance contracts for generator and fuel systems in Hong Kong and across Asia. You will lead service engineers, monitor SLA performance, and coordinate with internal departments and suppliers to ensure timely project delivery.

The ideal candidate has 8–10 years in service operations or maintenance management, with strong leadership and stakeholder management skills.

Qualifications

• Bachelor's degree in Electrical/Mechanical Engineering or related discipline.
• 8–10 years in service operations, maintenance or engineering services management.
• Proven track record in managing maintenance contracts and field service teams.
• Strong leadership and stakeholder management skills.
• Experience with generator or fuel systems is preferred.

Responsibilities

• Manage service operations and maintenance contracts for generator and fuel systems.
• Lead and supervise service engineers and technicians to ensure safe execution of works.
• Monitor service quality, contractual compliance, and SLA performance.
• Plan manpower deployment, maintenance schedules, and emergency response activities.
• Develop client relationships and address operational issues and complaints.
• Prepare quotations, technical proposals, and support tender submissions.
• Drive operational efficiency, safety, and continuous improvement initiatives.
• Coordinate with internal departments, subcontractors, and suppliers to ensure timely delivery.

Skills

Service operations

Maintenance management

Leadership

Contract management

SLA management

Customer service

Education

Bachelor's degree in Electrical/Mechanical Engineering

Related engineering discipline

Tools

Microsoft Office

Job description

Jardine Engineering Corporation (JEC) is a member of the Jardine Matheson Group. Established in Shanghai in 1923, JEC is now headquartered in Hong Kong and operates throughout Asia. We are a leading provider of engineering products and services for sectors including buildings, environmental infrastructure and transportation and logistics. JEC delivers E&M contracting works, operation and maintenance services which help clients to operate facilities to a world-class standard.

To support our business expansion in Hong Kong as well as in other countries across the Asia Pacific, we invite applications for the position.

Key Responsibilities

• Managing service operations and maintenance contracts for generator and fuel systems.
• Leading and supervising service engineers and technicians to ensure safe and effective execution of works.
• Monitoring service quality, contractual compliance, and SLA performance.
• Planning manpower deployment, maintenance schedules, and emergency response activities.
• Managing client relationships and addressing operational issues and customer complaints.
• Preparing quotations, technical proposals, and supporting tender submissions.
• Driving operational efficiency, safety performance, and continuous improvement initiatives.
• Coordinating with internal departments, subcontractors, and suppliers to ensure timely project and service delivery.
• Supporting business development activities and identifying opportunities for service growth.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Building Services Engineering, or a related engineering discipline.
• Minimum 8-10 years of relevant experience in service operations, maintenance, or engineering services management.
• Proven experience in managing maintenance contracts, service operations, and field service teams.
• Strong leadership and people management skills with the ability to lead and motivate service engineers and technicians.
• Experience in generator systems, fuel systems, power generation equipment, or E&M service operations is highly preferred.
• Familiar with SLA management, customer service management, and contract administration.
• Experience in preparing quotations, technical proposals, and supporting tender submissions.
• Holder of REW and Construction Safety Green Card is preferred.
• Strong communication, problem-solving, and stakeholder management skills.
• Proficient in Microsoft Office applications.
• Good command of spoken and written English and Chinese, with Cantonese proficiency preferred.

About JEC

Jardine Engineering Corporation (JEC) is a leading provider of engineering services, sourcing & contracting expertise, delivering engineering excellence for over a century.

JEC enables customers to operate their facilities at world-class standards by providing the contracting expertise to design, supply and install building and specialised processes; facility operation and management; asset enhancement and energy management; and the sourcing of electrical and mechanical equipment and architectural fixtures.

JEC is headquartered in Hong Kong and operates throughout Asia. JEC operates joint venture businesses in Hong Kong and Thailand with Trane, one of the world leaders in air-conditioning systems, services and solutions. JEC is a member of Jardine Matheson.

About Services

JEC provides specialised operations, maintenance and renovation, ensuring clients’ properties perform to world-class standards.

With one of the largest operations and maintenance technical workforces in Hong Kong, we serve clients ranging from property developers, financial institution and public utilities to the aviation industry. We maintain commercial and other facilities to the best-in-class standards including electrical, heating, ventilation and air-conditioning systems, fire protection, security, building management and plumbing systems. Our Jardine Engineering Digital Insights (JEDI) smart platform helps clients optimise building energy management.

Benefits

• We offer attractive salary and fringe benefits package to the successful candidate.

For more information about our company, please visit our website: www.jec.com

Personal data provided by job applicants will be used strictly in accordance with the company's personal data policies, a copy of which will be provided immediately upon request.