Service Engineer (Wifi)

Classy Wheeler Limited; Hong Kong; On-site; HKD 334,800 - 502,200; Full time

Job summary

A leading telecom and IT solutions provider in Hong Kong is seeking a (Senior) Technical Officer to handle Wi-Fi network installations and maintenance. The ideal candidate will have a Bachelor degree in a relevant field and at least 3 years of hands-on experience with Cisco, Aruba, or Ruckus Wi-Fi technologies. Responsibilities include site surveys, preventive maintenance, and emergency call-out duties. The role demands strong interpersonal skills and the ability to work independently under pressure.

Qualifications

• Minimum 3 years of experience in Wi-Fi network installation.
• Hands-on experience with Cisco, Aruba, or Ruckus Wi-Fi products.
• Good knowledge in Wi-Fi network and RF planning/survey tool.

Responsibilities

• Carry out Wi-Fi network installation and maintenance work.
• Conduct site survey to measure Wi-Fi signal coverage.
• Perform preventive maintenance work to ensure the Wi-Fi network is operational.
• Support on-site standby for Event service at non-office hours.
• Undertake Emergency Call Out (ECO) duty for maintenance job on a rota basis.

Skills

Wi-Fi network installation

Cisco

Aruba

Ruckus Wi-Fi products

RF planning/survey tools

Interpersonal skills

Education

Bachelor degree/Higher Diploma in Telecommunications/Electronic/Information Technology

Job description

Leading telecom carrier and IT solutions company

Job Description

Candidates with less experience will be considered as (Senior) Technical Officer.

Responsibilities

• Carry out Wi-Fi network installation and maintenance work
• Conduct site survey to measure Wi-Fi signal coverage
• Perform preventive maintenance work to ensure the Wi-Fi network is in operational
• Support on-site standby for Event service at non-office hour
• Undertake Emergency Call Out (ECO) duty for maintenance job in rota basis

Job Requirements

• Bachelor degree/Higher Diploma in Telecommunications/Electronic/Information Technology or related discipline
• Minimum 3 year experience in Wi-Fi network installation
• Hands‑on experience in Cisco, Aruba or Ruckus Wi‑Fi products
• Good knowledge in Wi‑Fi network and RF planning/survey tool
• Holder of CCNA/CCNP/CWNA® Certified Wireless Network Administrator Certificates or equivalent is an advantage
• Work independently, self‑initiative, good interpersonal skill and work under pressure