Service Engineer

Siemens; Hong Kong; On-site; HKD 420,000 - 520,000; Full time

Job summary

Siemens is seeking a Senior Service Engineer to supervise on-site maintenance and minor retrofits for Smart Infrastructure - Buildings. The role requires coordination of resources, strong communication with clients, and timely reporting of progress to management.

The candidate should have a higher diploma in mechanical/building services or electrical engineering, 3–5 years of relevant field experience, and proficiency in English and Cantonese.

Qualifications

• Higher diploma in Mechanical / Building Services / Electrical Engineering or related discipline.
• 3–5 years’ service experience in building management system or related engineering works.
• Field service supervision experience.
• Knowledge of Building Management System or Building Automation preferred.
• Ability to troubleshoot, test, repair and service technical equipment.

Responsibilities

• Supervise site works execution for maintenance service and minor retrofits, ensuring monthly activities are timely and accurate.
• Control and utilize resources to meet qualitative and quantitative targets.
• Build positive, long-term relationships with end-customers and respond to requests.
• Report monthly works progress timely to the manager.
• Coordinate workflow with project schedules and tie it to the timeline.
• Manage on-site activities including repair, maintenance and testing tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.

Skills

Mechanical engineering

Building Management System

Troubleshooting

On-site supervision

English

Cantonese

Education

Higher diploma in Mechanical / Building Services / Electrical Engineering

Tools

Building Management System

Job description

Senior Service Engineer (Service Engineer)
Smart Infrastructure - Buildings

Responsibilities

• Supervise site works execution regarding all maintenance service execution and minor retrofitted works and ensure the monthly activities are performed in a timely and accurate manner


• Control and utilize resources to achieve qualitative and quantitative targets


• Build positive and a long-term relationship with end-customer and be responsive to the requests


• Ensure the timely reporting of all monthly works progress to manager


• Tie workflow to the schedule


• Manage all on-site activities including repair, maintenance and test tasks


• Diagnose errors or technical problems and determine proper solutions


• Produce timely and detailed service reports


• Follow company’s filed procedures and protocols


• Comprehend customer requirements and make appropriate recommendations/briefings

Requirements

• High diploma graduate in Mechanical / Building Services/ Electrical Engineering or related disciplines


• At least 3 - 5 years’ service experiences in the related fields and engineering works of building management system


• Proven field service supervision experience


• Knowledge of Building Management System or Building Automation is preferred


• Ability to troubleshoot, tests, repair and service technical equipment


• Self-initiative and result-driven


• Proficient in English and Chinese (Cantonese)


• Fresh graduate will be considered

Remarks

• The candidate will be employed by outsourced company