Senior Training Architect — AI-Driven Sales Excellence

Ricacorp Properties Limited; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

Ricacorp Properties Limited seeks a (Senior) Training Officer to elevate sales capability across 2,000+ frontline agents in Hong Kong. You will own regulatory licensing, CPD compliance, and lead AI-enabled transformation of training for frontline and back-office teams.

In this hands-on role, you will design and deliver end-to-end sales training, along with leadership development modules for Sales Managers, balancing performance results with high engagement and regulatory accuracy.

Qualifications

• 3+ years in training/L&D; property agency or EAA-regulated experience a strong plus.
• Degree or Higher Diploma in a relevant discipline.
• Confident, persuasive facilitator able to command a fast-paced, result-driven sales audience.
• Fluent written/spoken Cantonese and Traditional Chinese; working English.
• Proficient in MS Office, AI productivity tools.
• People-first mindset with regulatory attention; resilient under pressure.

Responsibilities

• Design and deliver end-to-end sales training — prospecting, negotiation, closing for HK property market cycles.
• Design and deliver leadership development modules for Sales Managers.
• Own EAA licensing exam passing rates and CPD content; translate regulatory updates into practical compliance toolkits.
• Frontline: Design AI-powered sales practices and analytics to accelerate onboarding and skills.
• Back office: Deliver AI-literacy programs — prompt engineering and workflow automation.

Skills

Training & L&D

Facilitation

MS Office

AI tools

Cantonese

Traditional Chinese

English

Regulatory awareness

Education

Degree or Higher Diploma in a relevant discipline

Tools

MS Office

AI productivity tools

Job description

Ricacorp Properties Limited seeks a (Senior) Training Officer to elevate sales capability across 2,000+ frontline agents in Hong Kong. You will own regulatory licensing, CPD compliance, and lead AI-enabled transformation of training for frontline and back-office teams.

In this hands-on role, you will design and deliver end-to-end sales training, along with leadership development modules for Sales Managers, balancing performance results with high engagement and regulatory accuracy.