Senior Trading Platform Support Engineer

Luxoft; Hong Kong; On-site; HKD 480,000 - 840,000; Full time

Job summary

Luxoft in Hong Kong seeks an experienced application support specialist to join a global team responsible for production trading systems, pre-trade to post-trade and reconciliation. You will participate in release processes, ensuring quality software delivery within tight timelines.

The role requires strong Linux/AWS/Kafka knowledge, scripting, and database experience, plus excellent communication with portfolio managers, traders and Dev teams.

Qualifications

• At least 5+ years of application support experience.
• Comfortable with client/server architecture, Linux OS, AWS and Kafka / docker containerization.
• Proficiency with Bash; a scripting language such as Python or Perl would be beneficial.
• Detailed practical knowledge of FIX protocol.
• Experience using relational databases (eg MySQL, MS SQL).
• Good knowledge of trade flow, asset classes and trade life cycle.

Responsibilities

• Working as part of a Global team ('follow the sun' model), to manage trading and risk platform readiness: pre-trading through to post-trade and reconciliation systems.
• Monitor and support end to end transaction flow across the trading platform.
• Identify, analyze, and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages.
• Incident management: communicate incidents and outages to key business stakeholders and portfolio managers; create PM reports to identify and track tasks to mitigate future occurrences.
• Problem tracking - identify and steer problematic issues through to resolution.
• Regularly communicate with Investment management, Portfolio managers, Operations, Development, Compliance and Infrastructure teams.
• Support scheduled changes working with Dev teams.
• Oversee automated processes, scheduled, alerting and regular reporting.
• Manage users' requests / queries: track requests, reviews approvals, updates, resolution through to closure.
• Identify inefficiencies and drive continuous improvements via automation and collaboration with internal development teams.

Skills

Application support

Linux OS

AWS

Kafka messaging

Docker containerization

Bash scripting

Python or Perl scripting

FIX protocol

Relational databases

Trade life cycle

Communication skills

Tools

JIRA

Confluence

Service Desk

Geneos monitoring

Job description

Luxoft in Hong Kong seeks an experienced application support specialist to join a global team responsible for production trading systems, pre-trade to post-trade and reconciliation. You will participate in release processes, ensuring quality software delivery within tight timelines.

The role requires strong Linux/AWS/Kafka knowledge, scripting, and database experience, plus excellent communication with portfolio managers, traders and Dev teams.