Senior Server Infrastructure Engineer (AWS)

NCS Pte Ltd; Hong Kong; Hybrid; HKD 900,000 - 1,300,000; Full time

Job summary

NCS is seeking a Senior AWS Cloud & Infrastructure Engineer (Team Lead) to design, implement, and lead hybrid infrastructure across AWS and on-premise systems. This role guides a distributed team and drives automation, modernization, and cross-functional collaboration with Endpoint Management, Network Operations, and Security.

The position emphasizes governance, scalability, and security with Windows AD/Azure AD, VMware ESXi, Nutanix, Hitachi, and Terraform/Ansible.

Qualifications

• 5–8 years of hybrid infrastructure management experience.
• At least 3 years designing/deploying/mgmt of AWS services.
• Proven track record leading an operations team in a complex enterprise.
• Experience collaborating with network, endpoint, and security teams.
• Bachelor's degree in Information Technology, Computer Science, or related field.

Responsibilities

• Lead and mentor a distributed team of 20–30 engineers.
• Develop and track annual improvement plans based on metrics and tech advances.
• Foster a collaborative engineering culture focused on ownership and continuous improvement.
• Provide strategic input to senior management on service optimization and cost control.
• Collaborate with Endpoint Management, Network Ops, Cloud Security, and Applications teams to design end-to-end infra solutions.
• Participate in cross-domain projects such as device lifecycle management and hybrid cloud deployment.
• Contribute to automation and orchestration using Terraform, Ansible, or PowerShell.
• Serve as technical escalation point for complex issues spanning domains.

Skills

Leadership

Communication

Troubleshooting

Analytical thinking

Customer-oriented

Education

Bachelor's degree in IT/CS

Tools

Terraform

Ansible

PowerShell

VMware ESXi

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

The Senior AWS Cloud & Infrastructure Engineer (Team Lead) is responsible for designing, implementing, and leading the operations of hybrid infrastructure environments across AWS Cloud and on-premise systems. This role combines technical leadership, solution design, and team management. The environment covers enterprise Windows infrastructure (Active Directory, Azure AD), Canon Print services, Hitachi storage systems, Nutanix HCI, VMware ESXi, and AWS cloud platforms hosted across remote locations.

The successful candidate will lead a team of engineers, drive automation and modernization initiatives, and collaborate closely with cross-functional technology teams—including Endpoint Management, Network Operations, and Security—to ensure seamless and secure infrastructure solutions.

What will you do?

Leadership & Team Management

• Lead and mentor a distributed team of 20–30 engineers managing diverse infrastructure environments.
• Develop and track annual improvement plans based on operational metrics, lessons learned, and technology advancements.
• Foster a collaborative engineering culture focused on ownership, quality, and continuous improvement.
• Provide strategic input to senior management and assist in service optimization, cost control, and service expansion opportunities.

Technical Solution Design & Collaboration

• Collaborate withEndpoint Management,Network Operations,Cloud Security, andApplicationteams to design end-to-end infrastructure solutions.
• Develop integrated technical architectures ensuring compatibility, security, and performance across platforms.
• Participate in cross-domain projects such as device lifecycle management, network modernization, identity federation, and hybrid cloud deployment.
• Contribute to infrastructure automation and orchestration efforts using tools like Terraform, Ansible, or PowerShell.
• Serve as a technical escalation point for complex system issues that span multiple technology domains.

AWS Cloud & Hybrid Infrastructure Management

• Design and manage AWS-based systems with focus on governance, scalability, and security compliance.
• Orchestrate hybrid cloud integrations between AWS and on-prem environments (Active Directory, Azure AD, and hybrid networking).
• Implement and maintain server provisioning, configuration management, and monitoring frameworks.
• Drive migration projects, disaster recovery setups, and continuous improvement through automation and cost optimization.

Windows & Enterprise Infrastructure

• Oversee Windows infrastructure including AD, Azure AD, DNS, DHCP, and GPOs.
• Manage Canon Print services, ensuring reliable operations and capacity planning.
• Administer VMware ESXi clusters, Nutanix HCI platforms, and Hitachi filer systems across remote sites.
• Implement standardized system hardening, patch management, and compliance policies.
• Conduct root cause analysis, implement corrective actions, and maintain consistent operational documentation.

Operational Governance & Compliance

• Ensure adherence to ITIL, ISO20000, and ISO27001 operational frameworks.
• Maintain accurate documentation, change control records, and audit compliance artifacts.
• Generate regular performance and service delivery reports, providing insights for continual service improvement.
• Participate in audits, risk management initiatives, and capacity or resilience planning exercises.

Qualifications

Education & Experience

• Minimum of 5–8 years of experience managing hybrid infrastructure environments.
• At least 3 years of focused experience designing, deploying, or managing AWS services.
• Demonstrated ability to lead and grow a technical operations team in a complex enterprise environment.
• Proven experience collaborating with cross-functional infrastructure domains (network, endpoint, and security).
• Bachelor’s degree in Information Technology, Computer Science, or related field.

Technical Expertise

• AWS services: EC2, S3, VPC, CloudFormation/Terraform, IAM, RDS, CloudWatch, and Systems Manager.
• Strong knowledge of Windows Server, AD, Azure AD, DNS, GPO, and PowerShell scripting.
• Exposure to VMware ESXi, Nutanix HCI, and enterprise NAS/SAN systems (Hitachi).
• Familiarity with endpoint lifecycle management, network connectivity (VPN, DNS, load balancing), and automation tools.
• Understanding of IT governance, compliance, and cyber hygiene frameworks.

Preferred Certifications

• AWS Certified Solutions Architect – Associate or Professional.
• Microsoft Certified: Azure Administrator or Windows Server certification.
• VMware Certified Professional (VCP), Nutanix Certified Professional (NCP).
• ITIL Foundation certification.

Soft Skills

• Excellent leadership, communication, and coordination abilities across technical and business stakeholders.
• Analytical mindset with strong troubleshooting skills.
• Customer-oriented, adaptable, and proactive toward continuous improvement.