Senior Sales / Sales Associate (Harbour City/K11)

Diesel Pacific Limited; Hong Kong; On-site; HKD 180,000 - 320,000; Full time

Benefits offered by this job

competitive salary

staff discounts

opportunities for career development

collaborative work environment

Job summary

Diesel Pacific Limited in Hong Kong is seeking an experienced Senior Sales Associate to join our stores. You will deliver exceptional service, exceed sales targets, and build lasting client relationships.

In this full-time role, you will engage with customers in English, Cantonese and Mandarin, ensure premium store presentation, and participate in product recommendations and after-sales follow-up.

Competitive salary with staff discounts and opportunities for career development are offered.

Qualifications

• Minimum 2 years of experience in a retail sales role, preferably in fashion/apparel.
• Strong communication and interpersonal skills to engage with customers.
• Excellent product knowledge and passion for the Diesel brand.
• Keen eye for detail and ability to maintain high store presentation standards.
• Proficiency in English, Cantonese and Mandarin.
• Flexible and adaptable in a fast-paced environment.
• Positive, enthusiastic and team-oriented attitude.

Responsibilities

• Achieve and exceed individual and store sales targets.
• Deliver outstanding service aligned with the brand's standards.
• Engage with clients to understand their needs and preferences.
• Build and maintain long-term relationships to drive loyalty and repeat business.
• Create personalized client experiences, including services and private appointments.
• Manage post-sale follow-up, including client feedback and relationship nurturing.
• Maximize cross-selling and upselling opportunities.
• Maintain in-depth knowledge of product lines, brand history, and current campaigns.

Skills

Retail sales

Customer service

English fluency

Cantonese

Mandarin

Job description

About the role We are seeking an experienced Senior Sales or Sales Associate to join our dynamic team at Diesel Pacific Limited in Hong Kong. In this full-time position, you will play a pivotal role in delivering exceptional customer service and driving sales at our stores.

What you'll be doing

• Achieve and exceed individual and store sales targets.
• Deliver outstanding service aligned with the brand's standards.
• Engage with clients to understand their needs and preferences.
• Build and maintain long-term relationships to drive loyalty and repeat business.
• Create personalized client experiences, including services and private appointments.
• Manage post-sale follow-up, including client feedback and relationship nurturing.
• Maximize cross-selling and upselling opportunities.
• Maintain in-depth knowledge of product lines, brand history, and current campaigns.

What we're looking for

• Minimum 2 years of experience in a retail sales, preferably within the fashion/apparel industry
• Strong communication and interpersonal skills with the ability to engage with customers
• Excellent product knowledge and a passion for the Diesel brand
• A keen eye for detail and the ability to maintain high standards of store presentation
• Proficiency in English, Cantonese and Mandarin
• Flexible and adaptable with the ability to work in a fast-paced environment
• A positive, enthusiastic and team-oriented attitude

What we offer

• competitive salary
• staff discounts
• opportunities for career development
• collaborative work environment