Luxury Retail Sales Lead - Client Relationships & Upselling

Diesel; Hong Kong; On-site; HKD 223,200 - 357,120; Full time

Benefits offered by this job

Staff discounts

Career development

Collaborative environment

Job summary

Diesel Pacific Limited in Hong Kong is seeking an experienced Senior Sales or Sales Associate to join our retail team at K11 and Times Square. You will deliver exceptional customer service, drive store sales, and build lasting relationships with clients.

Ideal candidates have at least 2 years of retail sales experience in fashion, strong communication skills, and fluency in English, Cantonese, and Mandarin. You thrive in a fast-paced environment and are passionate about the Diesel brand.

Qualifications

• Minimum 2 years of experience in retail sales, preferably within the fashion/apparel industry.
• Fluent in English, Cantonese and Mandarin.
• Excellent product knowledge and a passion for the Diesel brand.
• A keen eye for detail and the ability to maintain high standards of store presentation.
• Proficiency in working in a fast-paced environment and a positive, team-oriented attitude.

Responsibilities

• Achieve and exceed individual and store sales targets.
• Deliver outstanding service aligned with the brand's standards.
• Engage with clients to understand their needs and preferences.
• Build and maintain long-term relationships to drive loyalty and repeat business.
• Create personalized client experiences, including services and private appointments.
• Manage post-sale follow-up, including client feedback and relationship nurturing.
• Maximize cross-selling and upselling opportunities.
• Maintain in-depth knowledge of product lines, brand history, and current campaigns.

Skills

Communication

Interpersonal skills

Product knowledge

Job description

Diesel Pacific Limited in Hong Kong is seeking an experienced Senior Sales or Sales Associate to join our retail team at K11 and Times Square. You will deliver exceptional customer service, drive store sales, and build lasting relationships with clients.

Ideal candidates have at least 2 years of retail sales experience in fashion, strong communication skills, and fluency in English, Cantonese, and Mandarin. You thrive in a fast-paced environment and are passionate about the Diesel brand.