Senior Product Manager, Markets & Securities Services

HSBC; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

HSBC Holdings plc is seeking a Senior Product Manager for its Custody business in Hong Kong. The role focuses on building the Digital Assets Custody product strategy, pricing, and client engagement, while aligning with Sales on new business and maintaining strong governance.

You will drive strategic initiatives to enhance product offering, optimize revenue, and mitigate operational risk, collaborating with cross‑functional partners including Compliance, Legal, Risk and Technology.

Qualifications

• Experience in custody and securities services.
• Exposure to digital assets and related technologies.
• Strategic thinker with strong analytical skills.
• Experience in client engagement, product governance, and risk management.
• Ability to manage multiple stakeholders and drive change.
• Excellent written and verbal communication.

Responsibilities

• Define product strategy and roadmap for Custody Commercial.
• Collaborate with sales and client teams on new business and pricing.
• Engage with clients and respond to RFPs and due diligence.
• Drive initiatives to improve revenue, efficiency and risk controls.
• Coordinate with legal, compliance, and risk to ensure regulatory alignment.

Skills

Custody knowledge

Digital assets

Client engagement

Product management

Risk management

Stakeholder management

Leadership

Strategic thinking

Job description

We are currently seeking a high calibre professional to join our team as a

Senior Product Manager

Role Profile

This Product role is a client facing role and is responsible to manage Custody Product commercial book & pricing, build/manage client relationships & change requests, work with Sales team on new business and define product strategy & roadmap, with key focus on digital asset custody.

In This Role You Will

Custody Commercial Product

• Contribute towards the definition and measurement of Objectives and Key Results and client benefits which drives the Digital Assets Custody vision and strategy on the basis of 4 key principles, e.g. growth, innovation, scalability and digitization.
• Work with the team, partners, and external stakeholders to ensure alignment and direction of the product.
• Understand custody commercial models, finance reporting and define product pricing

Client Engagement

• Represent Custody Product and work together with client facing teams on product engagement and presentation with clients
• Work on RFP and due diligence for new business and existing business protection
• Drive on strategic initiatives to enhance product offering/client experience, improve revenue, optimise operational efficiency and mitigate risks
• Regular engagement with Product partners in collating the output of client benefits

Risk Management

• Ensure compliance with all relevant regulatory and legal requirements. This includes as well internal Group Standards Manual, relevant Functional Instruction Manuals and Business Instruction Manuals.
• Minimize operational, reputational and financial risk, as appropriate through close cooperation with Operations, Compliance, Legal, Network Management, Procurement and Risk.
• Ensure that products attain satisfactory, or higher, internal and external audit ratings

Operational Effectiveness & Control

• Regular engagement with legal, risk and compliance in order to ensure that products fulfil legal and regulatory requirements and meet HSBC's risk appetite.
• Close coordination with Technology and Operations to ensure robust frameworks are in place that support the successful implementation of the value stream framework.

To Be Successful You Will Need

• Understanding of custody and securities services and/ or, exposure to digital assets, innovation and technology relevant to the securities service business.
• Strategic mind-set, with strong conceptual, creative and analytical content
• Experience in client engagement, product management, product governance and risk management.
• Proven track record in managing change and implementing product controls, actively managing multiple stakeholders.
• Diligent in documenting and publishing updates, writing product documentations and thought leadership papers as well as engaging with key stakeholders to follow up on necessary actions
• Result oriented, able to drive 'think client' and 'think P&L' approach within defined risk parameters.
• Able to manage a complex and multi-disciplinary global environment ('building bridges').
• Strong leadership qualities of decision making, authority and people motivator. Good communicator, both verbally and in writing.
• Able to work in pressurised environment and manage priorities effectively and be a good team player at the same time.

You’ll achieve more when you join HSBC. www.hsbc.com/careers

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