Senior Policy Services Officer — Life Policy & Systems

Heng An Standard Life (Asia) Limited; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Benefits offered by this job

Attractive salaries and excellent;enef

Job summary

Heng An Standard Life (Asia) Limited is seeking an Officer / Senior Officer for Policy Services in Hong Kong. You will handle policy alterations, servicing tasks, and participate in product implementation with testing to meet requirements.

Under supervision, you will manage end-to-end system enhancements, train users and review post-implementation results. You will also update manuals and handle ad hoc tasks.

Qualifications

• University graduate is a must.
• IANG graduate welcome.
• Senior Officer: 2+ years in life policy services and familiar with policy life cycle.
• Officer: 1 year in life policy services.
• Knowledge of ILAS operations is a plus.
• Desire to learn and develop a career in Policy Services with interest in life operations projects.
• Able to multitask and have good time management.
• Proficient in written and spoken English and Chinese.

Responsibilities

• Handle all types of policy alterations and servicing tasks per SOPs, regulatory requirements, contracts and SLAs.
• Participate in product implementation and perform tests to ensure systems meet requirements.
• Under PA team leader, manage end-to-end system enhancements, provide user training and verify post-implementation results.
• Update manuals, procedures or forms as required.
• Handle ad hoc tasks assigned by line manager.

Skills

Multitasking

Time management

English and Chinese

Education

University graduate

IANG graduate welcome

Job description

Heng An Standard Life (Asia) Limited is seeking an Officer / Senior Officer for Policy Services in Hong Kong. You will handle policy alterations, servicing tasks, and participate in product implementation with testing to meet requirements.

Under supervision, you will manage end-to-end system enhancements, train users and review post-implementation results. You will also update manuals and handle ad hoc tasks.