Senior Personal Lines Claims Leader & Strategy

Allianz; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

Allianz Hong Kong is seeking a senior claims leader to define and execute the overall claims strategy and drive continuous improvements. The role requires extensive general insurance claims experience, supervisory expertise, and strong bancassurance sales background.

The incumbent will oversee claims governance, partner with regional cedants, and ensure compliance across processes while guiding a high-performing team.

Qualifications

• Min. 15+ yrs of exp in general insurance claims.
• Minimum of 7 years' working experience at supervisory level.
• Pass IIQE papers 1, 2, 3 or equivalent.
• Min. of 5 years’ sales and support experience in bancassurance.
• Bachelor degree in Business, Economics, Banking.

Responsibilities

• Define and execute the overall claims strategy
• Drive continuous improvement in claims processes
• Assess, approve and process customer dividend claims
• Evaluate & Optimise Asian Treaty portfolio
• Nuture lasting partnerships with regional cedants
• Handle compliance, operation & marketing issues before implementation
• Monitor the quality of debt recovery actions
• Provide supervisory and operational support
• Perform due diligence review and reconciliation of claim amounts

Skills

General insurance claims

Supervisory experience

Bancassurance sales

Compliance & operations

Claim settlement & auditing

Education

Bachelor's degree in Business, Economics, Banking

IIQE papers 1-3 or equivalent

Job description

Allianz Hong Kong is seeking a senior claims leader to define and execute the overall claims strategy and drive continuous improvements. The role requires extensive general insurance claims experience, supervisory expertise, and strong bancassurance sales background.

The incumbent will oversee claims governance, partner with regional cedants, and ensure compliance across processes while guiding a high-performing team.