Senior Partner Solutions Sales & Adoption Manager

Priority Pass (A.P.) Limited; Hong Kong; Hybrid; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work arrangement (work fromhome

Discretionary Bonus

Free Priority Pass Membership

Job summary

Priority Pass (A.P.) Limited is seeking a senior Partnerships professional in Hong Kong to accelerate adoption of partner-facing digital products and services. You will identify opportunities, shape propositions, and drive commercial value across a global partner portfolio.

You will collaborate with regional managers, Product, Marketing and Operations to build repeatable adoption playbooks, prioritise opportunities by impact, and coordinate implementations that unlock growth and measurable

Qualifications

• Minimum 7 years of working experience in B2B solution sales, SaaS, technology platforms, consulting or business development.
• Commercially minded, proactive and highly collaborative, with the ability to spot opportunities, influence stakeholders, manage cross-functional delivery and support growth and adoption of partner-facing solutions.
• Experience selling digital products, platforms or tools in travel, airport experiences or B2B environments is highly desirable.
• Strong commercial acumen with the ability to identify opportunities, assess value potential and build compelling partner propositions.
• Excellent stakeholder management across regional Partnership Managers, wider regional teams and central functions.

Responsibilities

• Identify, shape, sell and drive opportunities for partners to adopt digital products.
• Build and maintain a pipeline of adoption and growth opportunities across regions.
• Coordinate with Product, Commercial, Operations, Data, Technology and Marketing to deliver value to partners.
• Translate product capabilities into clear, partner-facing propositions and business cases.
• Support partner conversations and business reviews with compelling tools and adoption frameworks.
• Track adoption levels, performance, and feedback to inform roadmap priorities.

Skills

Business development

SaaS

Sales

Partner management

Cross-functional collaboration

Education

Degree in Business Administration or related disciplines

Job description

We are looking for talent to join us at our Quarry Bay office.Priority Pass is the original and market-leading airport experiences programme whichprovides travellers access to over 1900 lounges and airport experiences in over 650 airports across 148 countries, including a growing number of airport dining and spa offerings worldwide.Our membership programme is backed by almost 30 years of experience and during this time we have offered millions of Members an enhanced airport experience. Our continued investment and dedication to the customer experience means we remain number one.

We are offering......

Hybrid work arrangement (work from home/office)

Discretionary Bonus

Free Priority Pass Membership (unlimited airport lounge access)

About this role......

This role is to accelerate adoption and commercial value creation across Collinson’s partner-facing products, tools and services. Acting in a business development-style capacity within Partnerships, the role will identify, shape, sell and drive opportunities for partners to adopt digital products including (but not limited to) Lounge Management Solutions (LMS), Waitlist, Partner Portal, Data Services, Integrations and other partner-related capabilities that enhance operational efficiency, partner engagement, customer experience and portfolio performance.

The role will work closely with regional Partnership Managers, wider regional Partnerships teams, Product, Value Proposition, Commercial, Operations, Data, Technology, Marketing and other relevant functions to build a clear pipeline of opportunities, support partner conversations, develop compelling propositions and coordinate implementation plans that drive measurable adoption and usage across the global partner portfolio.

A key focus will be translating product and service capabilities into partner-relevant value propositions, ensuring that opportunities are prioritised based on commercial impact, partner need, operational readiness and strategic fit. The role will also help establish repeatable approaches, engagement materials and adoption frameworks that can be deployed consistently across regions, whether through a regional, centralised or global operating model, while feeding regional requirements, partner feedback, market insight and adoption barriers into Product and Value Proposition teams to help evolve Collinson’s digital product roadmap.

Work with regional Partnership Managers, wider regional Partnerships teams and cross-functional stakeholders to identify partners and markets where Collinson’s products, services and digital capabilities can create commercial, operational or strategic value.

Build and manage a pipeline of adoption and growth opportunities, progressing prospects from identification through partner engagement, proposition development, commercial alignment and implementation support.

Support partner conversations and business reviews by positioning relevant tools and services in a way that addresses partner priorities, improves engagement and strengthens long-term relationships.

Sell and drive partner adoption of LMS, Waitlist, Partner Portal, Data Services and other partner-facing digital products, tools and services within the allocated region, ensuring partners understand the value, use cases and benefits of each proposition.

Translate product capabilities into clear, partner-facing propositions, including use cases, benefits, adoption materials and business case inputs to support decision making and implementation.

Coordinate across Product, Commercial, Operations, Data, Technology, Finance, Marketing and regional Partnerships teams to ensure opportunities are qualified, prioritised and delivered effectively.

Ensure opportunities are assessed against commercial potential, partner need, implementation feasibility, regional priorities and wider Travel Experiences strategy.

Track pipeline progress, adoption levels, partner feedback, barriers to implementation, product usage and commercial outcomes, working with partners and internal teams to optimise usage once products are adopted and providing clear reporting and actionable insight to leadership and relevant teams.

Capture partner requirements, regional needs, market insights and feedback on product functionality, feeding these into Product and Value Proposition teams to support ongoing product evolution and ensure regional insight informs future roadmap priorities.

Help develop repeatable engagement approaches, playbooks and best practice materials that support consistent adoption across regions and partner segments.

You might fit for the role if you have...…

Degree in Business Administrationor related disciplines.

Minimum 7 years of working experience in B2B solution sales, SaaS, technology platforms, consulting or business development.

Commercially minded, proactive and highly collaborative, with the ability to spot opportunities, influence stakeholders, manage cross-functional delivery and support growth and adoption of partner-facing solutions across the Travel Experiences ecosystem.

Experience in business development, partnerships, partner success, payments, product adoption, account management or a related commercial role, ideally within travel, airport experiences, technology-enabled services or B2B environments. Experience selling digital products, platforms or tools is highly desirable.

Strong commercial acumen with the ability to identify opportunities, assess value potential and build compelling partner propositions.

Proven ability to engage external partners, understand their priorities and influence adoption, usage and optimisation of products, services, digital tools or operational solutions.

Good understanding of product-led growth, partner enablement, implementation planning and adoption management.

Comfortable working with data and insight to prioritise opportunities, track performance, monitor adoption and identify barriers to growth.

Excellent stakeholder management skills, with the ability to work effectively across regional Partnership Managers, wider regional teams and central functions including Product, Value Proposition, Commercial, Operations, Data, Technology, Finance and Marketing.

Strong communicator, able to translate product capabilities and operational requirements into clear, partner-facing messages and internal recommendations.

Highly proactive, organised and delivery-focused, with the ability to manage multiple opportunities through a structured pipeline.

Experience in the airport ecosystem, lounge operations, travel experiences or partner-facing digital tools is advantageous but not essential.

To learn more about us, please visit our website https://www.prioritypass.com/en

Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 12 months.