Senior Operational Risk Manager – ERM & Reporting

CTF Life; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Chow Tai Fook Life Insurance Company Limited is seeking an experienced risk professional to support the Risk Management Team in implementing the Enterprise Risk Management framework, with a primary focus on operational risk. The role reports to the Associate Director, Risk Management and collaborates across departments to embed best practices.

Key duties include risk reporting to committees, coordinating InCA and RCSA exercises, incident review and remediation, policy validation, and fostering a

Qualifications

• Bachelor’s degree or above in Risk Management, Insurance, or Accountancy.
• Professional qualifications in accountancy or risk management are preferred.
• 8–10 years of operational risk management experience in insurance or consultancy.
• Strong knowledge of risk management frameworks, tools, and techniques.
• Excellent communication and stakeholder management skills; influencing ability is an advantage.
• Excellent analytical and pragmatic problem-solving abilities.
• Knowledge of regulatory requirements and industry best practices in operational risk.
• Proficient with MS Office; Power BI and AI tools are advantageous.
• Strong writing and presentation skills in English; Putonghua is preferred.

Responsibilities

• Provide support in preparing reports on operational risk management for management committees and the Board-level Risk Committee.
• Monitor key risk indicators and escalate significant risk issues promptly.
• Coordinate pre-meetings with risk owners for quarterly risk register meetings.
• Support regular reporting to Group Risk.
• Embed operational risk practices into business processes and decision-making.
• Drive InCA: scoping, training, testing and reporting results; identify enhancements.
• Facilitate quarterly RCSA with risk and control owners.
• Facilitate incident reporting; advise on remedial actions and monitor progress.
• Facilitate project risk assessments and advise on mitigating actions.
• Support ORSA and other risk assessments from an operational risk perspective.
• Review risk policies and related company policies from a risk perspective.
• Foster a strong risk culture and deliver risk training and awareness programs.

Skills

Communication

Stakeholder management

Analytical thinking

Problem solving

Regulatory knowledge

Presentations

Education

Bachelor’s degree or above in Risk Management, Insurance, or Accountancy

HKICPA/ ACCA or equivalent

Tools

MS Office

Power BI

Copilot

Job description

Chow Tai Fook Life Insurance Company Limited is seeking an experienced risk professional to support the Risk Management Team in implementing the Enterprise Risk Management framework, with a primary focus on operational risk. The role reports to the Associate Director, Risk Management and collaborates across departments to embed best practices.

Key duties include risk reporting to committees, coordinating InCA and RCSA exercises, incident review and remediation, policy validation, and fostering a