Senior Officer - Assistant Manager (Remittance), Operations Management

Industrial and Commercial Bank of China; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Industrial and Commercial Bank of China (Asia) Limited is seeking a Remittance Operations professional in Hong Kong. You will perform inward/outward funds transfers, handle payment investigations, and respond to inquiries from various departments and frontline staff.

The role requires compliance with all rules and involvement in projects as needed. Candidates should have at least 2 years of remittance experience and be fluent in English and Chinese, with strong communication and MS Word/Excel

Qualifications

• Secondary education or University degree.
• Minimum 2 years relevant experience in remittance processing.
• Good command of written & spoken English and Chinese; strong communication skills.
• Proficiency in MS Word and Excel; Chinese word processing ability.

Responsibilities

• Perform daily inward/outward and funds transfer transactions.
• Handle payment investigations.
• Answer enquiries from various departments and frontline.
• Ensure compliance with internal and regulatory rules related to remittance.
• Participate in projects and perform other duties as assigned.
• Night shift / public holiday clearing work for one week per month; hours 2:30 pm–11:30 pm; night shift allowance.

Skills

Remittance processing

Communication skills

MS Word / Excel

Bilingual English/Chinese

Education

Secondary education or University degree

Tools

MS Word

Excel

Chinese word processing

Job description

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.

Job Responsibilities

• Perform daily inward / outward and funds transfer transactions
• Handle payment investigations
• Answer enquiry from various departments and frontline
• Ensure compliance with all internal and regulatory rules, procedures and regulation related to remittance
• Participate in projects and perform other dutiesas assigned
• Candidate are required to participate in night shift / public holiday clearing work for one week per month, with scheduled hours from 2:30 pm to 11:30pm. A night shift / public holiday allowance will be provided.

Job Requirements

• Secondary education or University degree
• Minimum 2 years relevant experience
• Good Knowledge of remittance processing
• Good communication skills, with ability to work independently
• Conversant with MS Word, Excel and Chinese word processing
• Good command of written & spoken English and Chinese