Senior Medical Device Field Engineer: Service & Support

Baxter Global; Hong Kong; On-site; HKD 550,000 - 950,000; Full time

Job summary

Baxter is seeking a Sr. Engineer, Technical Service in Hong Kong to install, maintain, and repair medical devices, delivering on-site support to customers and distributors.

You will work with regional teams to resolve complex issues and ensure service excellence while upholding regulatory compliance. The role requires strong troubleshooting, communication, and cross-functional collaboration, with a focus on quality and patient safety in clinical environments.

Qualifications

• Minimum 5+ years in field service or medical device engineering.
• Experience with healthcare equipment in clinical settings preferred.
• Knowledge of quality systems and regulatory requirements.

Responsibilities

• Install, calibrate, maintain, and repair Baxter medical devices.
• Provide on-site technical support to customers and distributors.
• Collaborate with regional/global teams to resolve complex issues.
• Document service activities in the service management system.
• Ensure regulatory compliance and participate in recalls as needed.

Skills

Field service

Technical support

Medical device engineering

Troubleshooting

Cross-functional collaboration

Education

Biomedical Engineering

Electronic Engineering

Mechanical Engineering

Job description

Baxter is seeking a Sr. Engineer, Technical Service in Hong Kong to install, maintain, and repair medical devices, delivering on-site support to customers and distributors.

You will work with regional teams to resolve complex issues and ensure service excellence while upholding regulatory compliance. The role requires strong troubleshooting, communication, and cross-functional collaboration, with a focus on quality and patient safety in clinical environments.