Senior Manager, Secured Lending: Credit Assessment & Processing

China CITIC Bank International Limited; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

China CITIC Bank International Limited (CNCBI) in Hong Kong seeks an experienced Credit Administration/Operations professional to review secured lending applications, ensure documentation accuracy, and comply with internal policies and regulatory requirements.

The role collaborates with frontline sales and operations to facilitate credit processes, assess risk, and maintain data integrity while supporting AML controls and regulatory standards.

Qualifications

• Post-secondary education or equivalent is preferred.
• Minimum 4-5 years’ experience in credit administration/operations or related area is preferred.
• Knowledge of retail credit policies, procedures, and relevant regulations in relation to secured lending applications.
• Proficient in Microsoft Excel, Word, PowerPoint and Chinese word processing.
• Good command of both spoken and written English and Chinese (including Putonghua).

Responsibilities

• Reviewing and processing secured lending applications, ensuring accuracy and completeness of documentation.
• Ensure all secured lending applications adhere to internal policies and relevant regulatory requirements.
• Address frontline inquiries related to credit accounts, resolve issues, and provide excellent customer service.
• Assist in identifying, assessing, and mitigating credit risk.
• Ensure credit records in credit management systems are accurate and up-to-date with data integrity.
• Collaborate with frontline sales, operations, and related departments to facilitate smooth credit administration processes.
• Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies.
• Demonstrates initiative to go beyond the normal routine and look for new ways to add value.

Skills

Self-motivated

Detail-oriented

English and Chinese fluency

Education

Post-secondary education or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Chinese word processing

Job description

China CITIC Bank International Limited (CNCBI) in Hong Kong seeks an experienced Credit Administration/Operations professional to review secured lending applications, ensure documentation accuracy, and comply with internal policies and regulatory requirements.

The role collaborates with frontline sales and operations to facilitate credit processes, assess risk, and maintain data integrity while supporting AML controls and regulatory standards.