Senior Manager, Portfolio Strategy & Owner Engagement

Mandarin Oriental Group; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Mandarin Oriental Hotel Group is seeking a Senior Manager, Portfolio Management to lead commercial analysis and owner strategy across a global portfolio, from pre-opening to renewals. The role reports to the VP, Global Head of Portfolio Management and is based at the Corporate Office in London or Hong Kong.

You will drive governance, coordinate across internal teams, and shape owner engagement while managing risks and opportunities for long-term value creation.

Qualifications

• Bachelor-ready or higher in Hospitality/Real Estate/Finance or related field preferred.
• Excellent MS Excel and PowerPoint skills.

Responsibilities

• Lead the financial and commercial analysis behind discussions and negotiations with owners, including fee modelling and review of projections.
• Drive alignment across internal teams on the Group's position on commercial issues that significantly affect hotel management agreements.
• Oversee the monitoring of key obligations in hotel management agreements across the portfolio, identifying opportunities and risks early.
• Design, embed and continuously strengthen the governance frameworks that guide commercial decisions across the hotel lifecycle, so positions are taken consistently, with the right input and at the right level.
• Help shape and execute the Group's owner strategy, leading the team's strategic portfolio work and developing insights and recommendations for senior leadership.
• Maintain the Group's owner information and records, turning owner and investor developments into insights for senior leadership.
• Oversee briefing materials for the CEO and owner communications, securing input from senior stakeholders.
• Plan and deliver owner events, and develop and implement tailored owner engagement plans.
• Represent Portfolio Management in project and owner meetings during pre-opening, resolve owner matters directly with the functions involved, and assess owner, financing and commercial risks across the pipeline, escalating early where they may affect progress.
• Oversee the handover from Development Officer to Portfolio Management and lead on owner-facing materials.
• Partner with Operations on owner matters escalated after opening, and lead or support the response to complex ownership issues.
• Supervise and develop the Assistant Manager

Job description

Mandarin Oriental Hotel Group is seeking a Senior Manager, Portfolio Management to lead commercial analysis and owner strategy across a global portfolio, from pre-opening to renewals. The role reports to the VP, Global Head of Portfolio Management and is based at the Corporate Office in London or Hong Kong.

You will drive governance, coordinate across internal teams, and shape owner engagement while managing risks and opportunities for long-term value creation.