Senior Manager - Group Insurance

KOS International Talent Group; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

KOS International Talent Group is seeking an experienced insurance professional to oversee the Group's insurance portfolio across Hong Kong, Mainland China and Southeast Asia. You will manage claims, negotiate terms with brokers and insurers, and strengthen risk management practices across businesses and development projects.

The role requires extensive knowledge of property & casualty, construction, marine hull and P&I insurance, plus strong leadership and stakeholder management skills.

Qualifications

• Degree in Risk Management, Insurance, Business Management or a related discipline.
• Professional qualifications such as ANZIIF, ACII, ARM or CRM would be an advantage.
• At least 7 years of relevant experience in insurance or risk management within a sizeable organisation, including 4 years in a managerial capacity.

Responsibilities

• Oversee the administration and management of the Group's insurance programmes across Hong Kong, Mainland China and Southeast Asia.
• Lead insurance tendering, renewals, and placement to ensure cost-effective coverage.
• Manage claims from notification through settlement with brokers, insurers, loss adjusters and solicitors.
• Review policy terms and ensure compliance with contractual requirements for vendors and service providers.
• Develop and implement risk management strategies to identify, assess and mitigate exposures.
• Provide training and workshops on risk prevention and claims handling.

Skills

Stakeholder management

Communication skills

Negotiation

Analytical thinking

Problem solving

Education

Degree in Risk Management/Insurance/Business Management

ANZIIF/ACII/ARM/CRM qualification

Job description

Our client is a diversified group with business operations across Hong Kong, Mainland China and Southeast Asia. They are seeking an experienced insurance professional to oversee the Group's insurance portfolio, manage claims and strengthen risk management practices across its businesses and development projects.

Reporting to senior management, you will lead the administration and management of the Group's insurance programmes, ensuring cost-effective coverage and high-quality service for its business units and individual owners of residential projects.

Responsibilities

• Assess insurance needs across the Group's operations in Hong Kong, Mainland China and Southeast Asia, ensuring appropriate coverage aligned with business requirements and risk exposures
• Oversee the placement, renewal and administration of a diversified insurance portfolio
• Property and casualty, employees' compensation, motor, medical malpractice, educators' liability, and directors' and officers' liability insurance
• Construction insurance for major development projects and Contractors' All Risks open-cover programmes
• Employee benefits programmes, including group medical, business travel and personal accident insurance
• Marine hull and machinery, war risks, and Protection & Indemnity insurance for passenger ferry operations and cruise assets
• Develop and implement insurance-related risk management strategies to identify, assess and mitigate potential exposures
• Manage insurance claims from notification through settlement, coordinating with internal stakeholders, brokers, insurers, loss adjusters and solicitors to achieve timely and satisfactory outcomes
• Oversee the performance of insurance brokers and risk consultants, ensuring service quality and effective programme delivery
• Review policy terms, coverage and compliance with contractual insurance requirements, including those involving vendors, construction contractors and service providers
• Lead insurance tendering and renewal exercises, negotiate terms and premiums, and monitor budgets to deliver cost-effective insurance solutions
• Analyse claims trends, prepare management reports and recommend improvements to coverage, risk prevention and claims-handling practices
• Deliver training and workshops to business units on risk prevention, workplace safety and effective claims handling
• Support business units and relevant business partners with insurance enrolment, programme administration and insurance-related enquiries

Requirement

• Degree in Risk Management, Insurance, Business Management or a related discipline; relevant professional qualifications such as ANZIIF, ACII, ARM or CRM would be an advantage
• At least 7 years of relevant experience in insurance, risk management or a related field within a sizeable organisation, including at least 4 years in a managerial capacity.
• Strong technical knowledge of property and casualty, construction, marine hull and Protection & Indemnity insurance, employees' compensation and group medical benefits.
• Hands-on experience in complex claims management and interpreting policy coverage and legal liability.
• Sound understanding of the insurance market and experience working with brokers, insurers, loss adjusters and other professional advisers.
• Proven experience managing comprehensive insurance tendering exercises and negotiating policy terms and premiums.
• Strong analytical, problem-solving and stakeholder management skills, with the ability to work effectively across multiple businesses and markets.
• Excellent communication and negotiation skills, with proficiency in English, Cantonese and Putonghua.