Senior Manager, Key Account Management

DKSH; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

DKSH in Hong Kong is seeking a Senior Manager, Key Account Management (FMCG) to take full accountability for assigned key accounts, manage the sales portfolio, and monitor trade spend. You will collaborate with Trade Marketing on promotions across product categories.

The role requires 5–8 years of FMCG experience, strong retailer connections in HK, and fluency in English and Chinese. You will lead a small team and contribute to growth of the business in a dynamic market.

Qualifications

• Degree in Business, Marketing or related discipline with 5–8 years' experience in FMCG industry
• Strong business acumen and analytical skills
• Excellent interpersonal, presentation, and negotiation skills
• Fluent in English and Chinese (spoken and written) and able to engage with retailers across HK

Responsibilities

• Monitor the sales portfolio in assigned channels.
• Plan & execute sales strategy, budget and forecast.
• Obtain market intelligence and prepare research and analysis.
• Analyse sales trends and trade spend efficiency to identify opportunities.
• Work with Client Management on promotion plans and ensure execution excellence.
• Regular tracking of competitors' activities and provide market intelligence for agile channel strategy.
• Manage a small team

Skills

Key account management

FMCG experience

Trade marketing collaboration

Promotions planning

Negotiation skills

Analytical skills

Education

Bachelor's degree in Business/Marketing

Job description

About DKSH

DKSH's purpose is to enrich people's lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.

We have an exciting opportunity for a talent who is dedicated with experience on key account sales management to join our team in Hong Kong as Senior Manager, Key Account Management (FMCG).

As an Senior Manager, Key Account Management (FMCG), you take full accountability of the assigned key accounts to manage the sales portfolio in assigned key accounts with monitoring trade spending and promotion funds. Apart from key account sales management, you will work closely with Trade Marketing Teams on the execution of promotional activities for different product categories.

General Responsibilities

• Monitor the sales portfolio in assigned channels.
• Plan & execute sales strategy, budget and forecast.
• Obtain market intelligence and prepare research and analysis.
• Analyse sales trend and trade spend efficiency to identify sales opportunity.
• Work with Client Management on promotion plans and ensure execution excellence.
• Regular tracking on competitors' activities and provide market intelligence to develop agile channel strategy.
• Manage a small team

Requirements

• Degree in Business, Marketing or related discipline with at least 5-8 years' experience in FMCG industry with solid connections and working relationships with key retailers across HK
• Knowledge and understanding of the business and industry, especially product categories and channels
• Strong business acumen, analytical and business analysis skills
• Ambitious, energetic, self-motivated and result oriented with strong interpersonal, presentation skills and negotiation skills
• Experience in FMCG buying
• KA operation of CVS / Park'n Shop is a plus
• Good command of both spoken and written English and Chinese

See What You Can Do!

At DKSH, we offer you breadth that accelerates growth, trust that lets you lead, and purpose that connects your work to the things people depend on every day. As DKSH spans industries, markets, and segments, 7 serving thousands of customers, you'll build expertise that is rare, well rounded, and difficult to replicate elsewhere. You'll be trusted to own your role and supported to deliver real results. The impact of your work extends far beyond your role. Through the work you do, you are an essential part of making, powering, and improving everyday life.