Senior IT Operations Engineer — 24x7 Monitoring & Automation

Hong Kong Exchanges and Clearing Limited (HKEX); Hong Kong; In loco; HKD 180.000 - 300.000; Tempo pieno

Descrizione del lavoro

HKEX is recruiting an IT operations specialist to join the Enterprise System Operations team. The role focuses on managing 24x7 operations of HKEX enterprise systems to ensure high availability for market operations.

You will support monitoring, incident handling, deployments, and automation initiatives under guidance. The position emphasizes collaboration with senior operators, development teams, DevOps, and infrastructure groups, with a strong learning curve for scripting and process

Competenze

• High Diploma in Computer Science or Information Technology.
• Basic understanding of Linux/Windows and networking.
• Exposure to scripting (Bash/Python/PowerShell) is a plus.
• Familiarity with application servers or databases is advantageous.
• Ability to follow procedures carefully and work in shift-based 24x7 environment.

Mansioni

• Monitor performance and availability of applications, servers and systems.
• Provide first‑level support and handle routine tasks under supervision.
• Log, track and resolve incidents using ITSM tools.
• Assist in deployments, patches, and batch processes.
• Develop basic automation and scripting to support operations.
• Document system operations and daily checklists.
• Collaborate with senior operators, DevOps and infrastructure teams.

Conoscenze

System monitoring

Incident management

Automation scripting

Documentation

Collaboration

Formazione

High Diploma in Computer Science / Information Technology

Strumenti

TrueSight

SolarWinds

ServiceNow

Dollar Universe

CA7

Ansible

Descrizione del lavoro

HKEX is recruiting an IT operations specialist to join the Enterprise System Operations team. The role focuses on managing 24x7 operations of HKEX enterprise systems to ensure high availability for market operations.

You will support monitoring, incident handling, deployments, and automation initiatives under guidance. The position emphasizes collaboration with senior operators, development teams, DevOps, and infrastructure groups, with a strong learning curve for scripting and process