SENIOR INFORMATION TECHNOLOGY OFFICER

Hkapa; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

The Hong Kong Academy for Performing Arts (HKAPA) seeks a dedicated IT professional to serve as the primary technical specialist for the Ellucian Banner ERP system. You will manage development, operations, user support, and enhancements while creating integrations, APIs, and automated workflows to boost efficiency.

Responsibilities include reporting, dashboards, data extraction, and collaborating across departments to drive digital transformation, with emphasis on security, data integrity, and

Qualifications

• Bachelor's degree in IT/CS or related field required or equivalent.
• Experience with Ellucian Banner ERP or similar higher‑ed ERP systems.
• Strong skills in system integration, data extraction, and reporting.

Responsibilities

• Manage and develop Banner ERP system, including operations, troubleshooting, and enhancements.
• Develop integrations between Banner and other apps, create APIs and automated workflows.
• Design reports and dashboards to support management decisions and data governance.
• Collaborate with offices and stakeholders to drive digital transformation and ensure security and data integrity.

Skills

System analysis

Data extraction

Dashboard development

Automation workflows

Security and compliance

Troubleshooting

Education

Bachelor's degree in IT/CS or related field

Tools

Ellucian Banner ERP

SQL

REST APIs

Job description

In a city renowned for its international outlook and connectivity, The Hong Kong Academy for Performing Arts (HKAPA) plays a unique and influential role in nurturing future generations of performing artists, including performers, practitioners, designers, and technicians. Ranked 10th in the 2026 QS World University Rankings for Performing Arts and 1st in Asia, the Academy and its Schools of Chinese Opera, Dance, Drama, Film & Television, Music, and Theatre & Entertainment Arts form a vibrant centre of practice, production, teaching, and practice-as-research. Its outstanding reputation is reinforced by the quality of its graduates and its partnerships with centres of excellence locally, regionally, and internationally. Through international residencies, visiting artists, and a distinguished alumni network—including some of the most respected professionals in their disciplines—the Academy is committed to training future world-class performers and practitioners.

The postholder reports to the Head of Information Technology and serves as the primary technical specialist for the Ellucian Banner ERP System. The incumbent is responsible for managing system development, operations, user support, troubleshooting, and enhancement requests related to the ERP system and other home-grown applications. Key duties include analysing business requirements and proposing innovative technology solutions for application development and enhancement, developing integrations between the Banner System and other applications, systems, and platforms, as well as creating APIs, automated workflows, and electronic forms to improve operational efficiency. The role also involves developing reports, dashboards, and data extraction solutions to support management decision-making, collaborating with various offices and stakeholders to implement digital transformation initiatives, and ensuring application security, data integrity, and compliance with the Academy’s policies and industry best practices. In addition, the incumbent will perform other IT administrative and support duties as assigned by supervisors.

TERMS OF APPOINTMENT

Appointment will be on a two-year renewable contract, subject to performance and mutual agreement. A gratuity payment may be granted upon satisfactory completion of the full contract. Fringe benefits include leave, medical, and dental benefits. The starting salary will be commensurate with qualifications and experience. Personal data collected will be used for recruitment-related purposes only.

HKAPA is an equal opportunity employer.

Statement

HKAPA is an equal opportunity employer. Personal data collected will be used for recruitment-related purposes only.