(Senior) Events Executive

Soho House (Hong Kong) Limited; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Birthday Leave

Paternity Leave

Discretionary Bonus

Mental Health Support

Team Meals

Career Development

Job summary

Soho House Hong Kong is seeking a proactive Private Events Coordinator to manage bookings across up to 8 venues, act as the primary contact, and prepare BEOs using Tripleseat. You will coordinate with floor, bar, kitchen, AV and operations teams to ensure flawless event execution and revenue growth.

The role requires strong organization, excellent English and Cantonese communication, and the ability to build lasting relationships with members and corporate clients.

Qualifications

• Experience coordinating private events and corporate bookings.
• Excellent written and verbal communication with clients.
• Ability to manage multiple enquiries and deliver high service levels.

Responsibilities

• Coordinate event requirements, floor plans, menus and schedules.
• Liaise with internal departments and external suppliers.
• Ensure all event arrangements are confirmed and communicated.

Skills

Event coordination

Fluent English

Fluent Cantonese

Client relationships

Job description

Manage private hire bookings across Soho House Hong Kong, including up to 8 venues with different sizes.

Act as the main point of contact for assigned bookings, coordinating with clients and internal teams throughout the event planning process.

Prepare and maintain accurate Banquet Event Orders (BEOs), ensuring all event details are communicated to the relevant departments.

Coordinate with the floor, bar, kitchen, AV and operations teams to ensure smooth event preparation and execution.

Support the wider Private Events team with bookings across all event spaces as required.

Respond to incoming enquiries professionally and promptly, providing suitable venue recommendations and event solutions.

Prepare proposals, quotations and contracts using Tripleseat.

Conduct client site visits, venue tours and pre-event walkthroughs.

Follow up proactively with prospective clients to convert enquiries into confirmed bookings.

Build and maintain strong relationships with members, corporate clients, event organisers and external partners.

Identify opportunities to maximise event revenue and encourage repeat bookings.

Event Planning & Coordination

Coordinate all event requirements, including floor plans, seating arrangements, menus, event schedules and run of shows.

Liaise with internal departments and external suppliers, including entertainment, AV providers, freelance staff and catering partners.

Ensure all event arrangements are confirmed and communicated accurately before the event.

Manage changes to event requirements and provide timely updates to clients and operational teams.

Support the preparation and execution of cultural, corporate, social and member-related events.

On-Site Event Management

Provide on-site support and oversee event execution when required.

Welcome members, clients and guests, ensuring a professional and personalised experience.

Coordinate with the Manager on Duty and operational teams to resolve any event-related issues.

Ensure events are delivered according to agreed arrangements and Soho House service standards.

Remain flexible to support evening and weekend events when necessary.

Maintain accurate records of enquiries, confirmed bookings and potential business opportunities.

Update the revenue forecast tracker and sales pipeline regularly.

Support proactive outreach to members, corporate clients and potential event partners.

Post-Event Follow-Up

Send thank-you and follow-up communications to clients following their events.

Collect member and client feedback to identify areas for improvement.

Encourage repeat bookings and maintain long-term client relationships.

Ensure final event documentation and outstanding administrative matters are completed.

Additional Responsibilities

Support the Private Events Manager with departmental projects and operational improvements.

Collaborate with the House Relations and Membership teams on relevant events and initiatives.

Perform other duties as assigned by the supervisor or manager.

What we look for…

Strong organisational skills and excellent attention to detail.

Ability to manage multiple enquiries and events simultaneously in a fast-paced environment.

Excellent written and verbal communication skills, with the ability to build relationships with members, clients and internal stakeholders.

A proactive, commercially minded approach with a strong focus on customer service and achieving results.

Strong problem-solving skills and the ability to remain calm under pressure.

Flexibility to work evenings and weekends according to event requirements.

Fluency in English and Chinese (Cantonese and Putonghua), both written and spoken.

A genuine interest in hospitality, events, culture and creating memorable guest experiences.

We offer…

5-day work week

Shift in Rotation basis

Medical Insurance

Life Insurance

Maternity Leave & Paternity Leave

Birthday Leave & Perks

Study/Exam Leave & Allowance

Typhoon Allowance

Discretionary Bonus

Mental Health Support Program

The Fun Stuff…

Team Meal: During your shift in our Houses & Restaurants, you will be provided with a complimentary substantial meal.

Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Career Development: Soho House can progress your career internationally.

Learning & Development: An extensive range of internally and externally run courses areavailable for all employees.

Cookhouse & House Tonic training programs: Celebrating our passion for wellness, food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all.

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities with our company, then we want to hear from you!

Who we are...

Soho House & Co is a collection of private members' clubs and restaurants spread throughout Europe, the UK and North America.

Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment.

The venue...

Soho House Hong Kong is the latest in our collection of private members' clubs, which was launched in September 2019. The House, located in Sheung Wan, has a vast club space

spread across five floors, a tri-level gym, private dining rooms, a screening room and an exhibition space.

Who we are...

Soho House & Co is a collection of private members' clubs and restaurants spread throughout Europe, the UK and North America.

Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment.

The venue...

Soho House Hong Kong is the latest in our collection of private members' clubs, which was launched in September 2019. The House, located in Sheung Wan, has a vast club space

spread across five floors, a tri-level gym, private dining rooms, a screening room and an exhibition space.

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