Senior Dining Transformation & Continuity Advisor

Cathay Pacific; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Cathay Pacific invites a senior advisory candidate to shape the Dining & Hospitality function during a six-month transformation. The role focuses on audit readiness, governance enhancement and the rollout of process improvements aligned with new operating models.

You will bridge frontline operations with strategic governance, ensuring continuity during restructuring and embedding best-practice controls with internal and external partners. Strong leadership and communication are essential.

Qualifications

• Minimum 10 years of relevant experience in airline catering, hospitality operations, supplier management, quality assurance, operational governance, compliance, or related service industries.
• Bachelor's degree in Catering and Hospitality Management, Business Administration, Supply Chain Management or related discipline.
• Demonstrated experience supporting organizational transformation, operational excellence, business continuity, and change management initiatives.

Responsibilities

• Prepare Dining & Hospitality for corporate IATA Operational Safety Audits, internal audits and other regulatory or compliance assessments.
• Guide teams on audit readiness, operational controls and documentation standards.
• Embed a risk-based compliance culture across Dining & Hospitality, including outsourced partners, in collaboration with the Manager, Compliance.
• Strengthen governance practices so that compliance requirements are integrated into day-to-day operations.
• Optimise operational processes and workflows with the Commercial & Value Planning team during the Cathay Dining transition to ERP.
• Coordinate change management across teams to support adoption of new processes.
• Safeguard business continuity and minimise disruption during restructurings and operating-model changes.
• Capture and transfer critical operational, supplier, governance and compliance knowledge across Dining & Hospitality teams.
• Provide historical context, operational insights and lessons learned to inform decision-making and risk management.

Skills

Audit readiness

Governance

Stakeholder management

Change management

Communication

Regulatory compliance

Education

Bachelor's degree in Catering and Hospitality Management or related

Tools

Microsoft Office

Documentation standards

Job description

Cathay Pacific invites a senior advisory candidate to shape the Dining & Hospitality function during a six-month transformation. The role focuses on audit readiness, governance enhancement and the rollout of process improvements aligned with new operating models.

You will bridge frontline operations with strategic governance, ensuring continuity during restructuring and embedding best-practice controls with internal and external partners. Strong leadership and communication are essential.