Lounge Host

Cathay Dining; Hong Kong Island; On-site; HKD 201,000 - 257,000; Full time

Job summary

Cathay Dining is hiring a Lounge Host to deliver premium guest experiences at Hong Kong International Airport. The role supports food and beverage operations, maintains lounge facilities, and ensures cleanliness and orderly dining areas while upholding high service standards.

You'll welcome guests, assist with requests, and work in a fast-paced team. English communication is essential, and you should be flexible with shifts, weekends, and public holidays.

Qualifications

• Minimum 1 year experience in hospitality or related fields.
• Good verbal communication in English.
• Strong interpersonal and communication skills.
• Customer-focused with professional attitude.
• Able to work in a fast-paced team.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Welcome and assist guests in a professional and courteous manner.
• Support food and beverage service and respond to guest requests.
• Maintain buffet and service areas, ensuring cleanliness and product availability.
• Clear, reset, and maintain dining and seating areas.
• Support daily lounge operations while adhering to food safety and service standards.

Skills

Verbal English

Interpersonal skills

Customer focus

Team collaboration

Job description

The Lounge Host delivers a premium guest experience by providing professional customer service, supporting food and beverage operations, and ensuring lounge facilities are maintained to the highest standards.

Key Responsibilities

• Welcome and assist guests in a professional and courteous manner.
• Support food and beverage service and respond to guest requests.
• Maintain buffet and service areas, ensuring cleanliness and product availability.
• Clear, reset, and maintain dining and seating areas.
• Support daily lounge operations while adhering to food safety and service standards.

Requirements

• Minimum 1 year of experience in hospitality, food and beverage service, airline lounges, hotels, or customer service environments.
• Good verbal communication skills in English.
• Strong interpersonal and communication skills.Customer-focused with a professional attitude.
• Ability to work effectively in a fast-paced team environment.
• Willingness to work shifts, weekends, and public holidays.

Cathay Dining is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. For more details regarding data privacy, you may refer to the Applicant Privacy Policy under our official web site. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

As the principal airline caterer in Hong Kong International Airport, Cathay Dining operates one of the largest flight kitchens in the world.

Established in 1967, Cathay Dining builds on more than 50 years of experience to deliver unparalleled dining services to our customers. Committed to becoming the most valued inflight dining partner in the world, we strive for uncompromising quality, excellence and innovation to support our customers in elevating the consumer experience.

As the principal airline caterer in Hong Kong International Airport, Cathay Dining operates one of the largest flight kitchens in the world.

Established in 1967, Cathay Dining builds on more than 50 years of experience to deliver unparalleled dining services to our customers. Committed to becoming the most valued inflight dining partner in the world, we strive for uncompromising quality, excellence and innovation to support our customers in elevating the consumer experience.