Senior Digital Programs Lead — Growth & Innovation

Classy Wheeler Limited; Hong Kong; On-site; HKD 250,000 - 360,000; Part time

Job summary

A leading life insurance provider in Hong Kong is seeking a professional to support member management and communication initiatives. This role involves analyzing digital program usage, managing program operations, and coordinating member engagement events. The ideal candidate should have a Bachelor’s degree, 4+ years of relevant experience, strong organizational and communication skills, and a problem-solving mindset. Join a company focused on innovation and customer satisfaction.

Qualifications

• Minimum 4 years of experience in digital operations, marketing support, or a similar role.
• Strong attention to detail and ability to manage time-sensitive workflows.
• Eagerness to learn analytics techniques.

Responsibilities

• Support planning and execution of member management initiatives.
• Conduct analysis on digital program usage to generate insights.
• Manage procurement of vouchers and oversee redemption store operations.
• Coordinate offline member engagement activities and events.

Skills

Organizational skills

Communication skills

Problem-solving mindset

Curiosity about data

Education

Bachelor’s degree in Business Administration, Marketing, or related discipline

Tools

CRM systems

Job description

A leading life insurance provider in Hong Kong is seeking a professional to support member management and communication initiatives. This role involves analyzing digital program usage, managing program operations, and coordinating member engagement events. The ideal candidate should have a Bachelor’s degree, 4+ years of relevant experience, strong organizational and communication skills, and a problem-solving mindset. Join a company focused on innovation and customer satisfaction.