Senior Cash Operations Manager - AML/KYC & Data Controls

UOB; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

United Overseas Bank Limited (UOB) in Hong Kong seeks an experienced Banking Operations professional to provide operational support for customer account opening, data maintenance, and regulatory-compliant processes. You will ensure data accuracy, approve transactions, and act as a checker for e-Banking activities.

The role involves AML/KYC, reporting, and process improvements. The ideal candidate has 8+ years in banking operations with at least 5 years in supervision, strong communication, and

Qualifications

• Degree in Business Administration, Finance or related discipline.
• Minimum 8 years of banking operations experience with at least 5 years of supervisory role.
• Hands-on experience in banking operations, particularly in customer data management, account services, and operational controls.
• Sound knowledge of AML/KYC requirements, customer due diligence processes, and regulatory requirements relating to account opening and maintenance.
• Good communication, interpersonal, and stakeholder management skills.

Responsibilities

• Provide operational support on customer account opening, static data maintenance, ensuring service standards and team KPIs are met.
• Ensure data accuracy and approve all transactions input by makers on core banking system and downstream systems.
• Act as checker for e-Banking (GEB) transactions, including customer registration, token management, user access administration, and system parameter maintenance.
• Support the signature review and approval on signature verification system.
• Prepare audit confirmation reports and bank reference letters for customers, including fee collection and reconciliation processes.
• Coordinate corporate searches, business registration searches, land searches, and related information requests with external service providers and overseas branches.
• Perform AML name screening and maintain customer database controls in accordance with regulatory requirements and internal policies.
• Prepare and review periodic management reports, registers, reconciliations, and operational MIS.
• Support document management activities, including scanning, archiving, filing, and record retention.
• Participate in user acceptance testing (UAT), system enhancements, digitalization initiatives, and process improvement projects.
• Ensure all operational activities comply with regulatory requirements, internal policies, procedures, and service standards.
• Handle ad hoc assignments, projects, and initiatives as assigned.

Skills

Analytical thinking

Problem-solving

Attention to detail

Time management

Communication

Stakeholder management

Education

Degree in Business Administration, Finance or related discipline

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

United Overseas Bank Limited (UOB) in Hong Kong seeks an experienced Banking Operations professional to provide operational support for customer account opening, data maintenance, and regulatory-compliant processes. You will ensure data accuracy, approve transactions, and act as a checker for e-Banking activities.

The role involves AML/KYC, reporting, and process improvements. The ideal candidate has 8+ years in banking operations with at least 5 years in supervision, strong communication, and