Senior Cash Management Operations Lead — AML/KYC & Data Controls

UOB; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Benefits offered by this job

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

Job summary

United Overseas Bank Limited (UOB) Hong Kong is seeking an experienced banking operations professional to oversee customer account opening, data maintenance, and regulatory controls. The role emphasizes data accuracy, e-Banking checks, and robust governance across end-to-end processes.

The ideal candidate will bring 8+ years in banking operations with at least 5 years in supervisory roles, strong AML/KYC knowledge, and proven ability to manage multiple priorities while delivering service

Qualifications

• Minimum 8 years of banking operations experience with at least 5 years of supervisory role.
• Hands-on experience in banking operations, particularly in customer data management, account services, and operational controls.
• Sound knowledge of AML/KYC requirements, customer due diligence processes, and regulatory requirements relating to account opening and maintenance.
• Good analytical, problem-solving, and attention to detail.
• Well-organized with time management skills and the ability to manage multiple priorities under tight deadlines.
• Good communication, interpersonal, and stakeholder management skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Good command of English and Chinese (written & spoken).

Responsibilities

• Provide operational support on customer account opening, static data maintenance, ensuring service standards and team KPIs are met.
• Ensure data accuracy and approve all transactions input by makers on core banking system and downstream systems.
• Act as checker for e-Banking (GEB) transactions, including customer registration, token management, user access administration, and system parameter maintenance.
• Support the signature review and approval on signature verification system.
• Prepare audit confirmation reports and bank reference letters for customers, including fee collection and reconciliation processes.
• Coordinate corporate searches, business registration searches, land searches, and related information requests with external service providers and overseas branches.
• Perform AML name screening and maintain customer database controls in accordance with regulatory requirements and internal policies.
• Prepare and review periodic management reports, registers, reconciliations, and operational MIS.
• Support document management activities, including scanning, archiving, filing, and record retention.
• Participate in user acceptance testing (UAT), system enhancements, digitalization initiatives, and process improvement projects.
• Ensure all operational activities comply with regulatory requirements, internal policies, procedures, and service standards.
• Handle ad hoc assignments, projects, and initiatives as assigned.

Skills

AML/KYC knowledge

Customer data management

Account services

Operational controls

Regulatory compliance

Education

Degree in Business Administration, Finance

Job description

United Overseas Bank Limited (UOB) Hong Kong is seeking an experienced banking operations professional to oversee customer account opening, data maintenance, and regulatory controls. The role emphasizes data accuracy, e-Banking checks, and robust governance across end-to-end processes.

The ideal candidate will bring 8+ years in banking operations with at least 5 years in supervisory roles, strong AML/KYC knowledge, and proven ability to manage multiple priorities while delivering service