Senior Application Support Officer - Financial Services

Michael Page International (HK) Ltd; Hong Kong Island; On-site; HKD 420,000 - 600,000; Full time

Job summary

Michael Page International (HK) Ltd in Hong Kong is seeking a Senior Application Support Officer to manage and enhance application systems that support business operations in the financial services sector.

The role involves collaborating with internal teams to design technical solutions, ensuring performance, security, and reliability, and coordinating with external vendors to meet project deliverables. You will perform testing and maintain documentation, staying current with industry standards.

Qualifications

• A degree in Information Technology, Computer Science, or a related field.
• Experience in application development, implementation, and maintenance.
• Knowledge of system integration and database management.
• Familiarity with the financial services industry.
• Strong problem-solving and analytical skills.
• Proficiency in relevant programming languages and tools.

Responsibilities

• Overseeing the development, implementation, and maintenance of application systems.
• Collaborating with internal teams to gather requirements and design technical solutions.
• Ensuring system performance, reliability, and security through regular monitoring and updates.
• Providing technical support and troubleshooting for application-related issues.
• Coordinating with external vendors and stakeholders to ensure project deliverables are met.
• Conducting system testing and ensuring proper documentation of processes.
• Staying updated with the latest technological advancements in the financial services industry.
• Ensuring compliance with industry standards and regulatory requirements.

Skills

Problem solving

Analytical skills

Collaboration

Programming languages

Education

Bachelor's degree in IT / Computer Science

Tools

Database management

System integration

Job description

The Senior Application Support Officer will be responsible for managing and enhancing application systems to support business operations in the financial services industry. This role is based in Hong Kong and focuses on delivering effective technology solutions.

An organisation operating in the financial services industry, located in Hong Kong.

As a Senior Application Support Officer, your main responsibilities will include:

• Overseeing the development, implementation, and maintenance of application systems.
• Collaborating with internal teams to gather requirements and design technical solutions.
• Ensuring system performance, reliability, and security through regular monitoring and updates.
• Providing technical support and troubleshooting for application-related issues.
• Coordinating with external vendors and stakeholders to ensure project deliverables are met.
• Conducting system testing and ensuring proper documentation of processes.
• Staying updated with the latest technological advancements in the financial services industry.
• Ensuring compliance with industry standards and regulatory requirements.

A successful Senior Application Support Officer should have:

• A degree in Information Technology, Computer Science, or a related field.
• Experience in application development, implementation, and maintenance.
• Knowledge of system integration and database management.
• Familiarity with the financial services industry and related applications.
• Strong problem-solving and analytical skills.
• Proficiency in relevant programming languages and tools.
• Ability to work collaboratively with internal teams and external vendors.
• Permanent position in a financial services organisation in Hong Kong.