Senior APAC Forward Deployed Engineer – Mandarin/English

Retell AI Inc.; Hong Kong; Vor Ort; HKD 981.000 - 1.688.000; Vollzeit

Benefits dieser Stelle

Equity Provided

Location flexibility: Singapore or HK

Zusammenfassung

Retell AI Inc. is seeking a Senior Forward Deployed Engineer to work with enterprise customers across APAC to build, deploy, and scale voice AI systems.

You’ll sit at the intersection of customers and engineering, solving complex technical problems, shipping production systems, and helping shape the product. You’ll own customer projects end-to-end, develop integrations using Python and JavaScript, run technical demos, and collaborate with Sales, Product, and Engineering to solve customer

Qualifikationen

• 2+ years in a customer-facing technical role (FDE, Solutions Engineer, Technical PM, CSE/Support Engineer, or similar)
• Strong communication skills and ability to explain technical concepts clearly
• Strong software engineering skills, especially Python or JavaScript
• Experience working with AI/LLM systems or complex technical products
• Comfortable working directly with both technical and non-technical stakeholders
• Able to move quickly and operate well in a fast-paced, ambiguous environment
• Fluent in both Mandarin and English
• Open to traveling across APAC as needed
• Based in Singapore or Hong Kong

Aufgaben

• Own customer projects end-to-end, from initial requirements through production
• Build and deploy voice AI and LLM-powered applications
• Develop integrations and production systems using Python and JavaScript
• Work directly with customers to understand requirements and design technical solutions
• Run technical demos and help customers get the most out of Retell
• Partner closely with Sales, Product, and Engineering to solve customer problems
• Identify product gaps and work with Engineering to improve the platform
• Help build Retell’s presence across APAC
• Travel across APAC as needed

Kenntnisse

Strong communication

Customer-facing experience

English and Mandarin

Tools

Python

JavaScript

Jobbeschreibung

Retell AI Inc. is seeking a Senior Forward Deployed Engineer to work with enterprise customers across APAC to build, deploy, and scale voice AI systems.

You’ll sit at the intersection of customers and engineering, solving complex technical problems, shipping production systems, and helping shape the product. You’ll own customer projects end-to-end, develop integrations using Python and JavaScript, run technical demos, and collaborate with Sales, Product, and Engineering to solve customer