Senior AI Adoption & Commercialization Lead

Citibank (Hong Kong) Limited; Hong Kong; On-site; HKD 1,500,000 - 2,500,000; Full time

Job summary

Citibank (Hong Kong) Limited seeks a Senior Vice President to own AI adoption and commercialization across Citi Services. You will drive AI use cases, lead educational efforts for stakeholders, and ensure regulatory alignment while delivering measurable value across clusters and countries.

Based in Hong Kong, you will collaborate with product, ops, tech, and global teams to generate client-facing value and internal agility at scale.

Qualifications

• 10+ years of Product Management, Adoption, commercialization experience.
• 3+ years of AI experience.
• Bachelor’s degree in finance, Business Administration, analytics or Sales and commercialization discipline.
• A master’s degree is preferred.
• Applies strong analytical thinking to evaluate data, identify patterns, and make informed product decisions.
• Broad and diverse function experience in payments, cards, liquidity, trade, product development, and data analytics.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
• Consistently demonstrates clear and concise written and verbal communication.

Responsibilities

• Drive adoption of enterprise tools and AI solutions across Citi Services.
• Provide structured feedback on AI solution usability and outcomes.
• Educate CCO, Banking, and Sales stakeholders on use case value.
• Represent Services' needs and progress to local regulators and senior leadership, securing alignment and investment.
• Define, track and report on KPIs per use case per cluster and country.
• Build dashboards and reporting cadences that translate AI investment into board-level financial narratives.

Skills

Product Management

Adoption

Commercialization

AI Experience

Analytical Thinking

Communication

Team Collaboration

Education

Bachelor’s degree in finance, Business Administration, analytics or Sales and commercialization

Master’s degree preferred

Job description

Citibank (Hong Kong) Limited seeks a Senior Vice President to own AI adoption and commercialization across Citi Services. You will drive AI use cases, lead educational efforts for stakeholders, and ensure regulatory alignment while delivering measurable value across clusters and countries.

Based in Hong Kong, you will collaborate with product, ops, tech, and global teams to generate client-facing value and internal agility at scale.