Senior Administrative Officer

CUHK Medical Centre; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

CUHK Medical Centre Limited is seeking a Senior Administrative Officer to manage the end-to-end administration for doctor appointments, contract renewals, credentialing, and onboarding/offboarding processes.

The role focuses on improving workflows, maintaining accurate records, and ensuring compliance with hospital policies. Collaboration with internal teams and external medical partners is essential to deliver timely medical services.

Qualifications

• Bachelor’s Degree in any discipline.
• At least 2 years’ relevant experience in executive support or healthcare administration.
• Good time management and ability to multitask.
• Detail-minded, organized, and able to work independently.
• Team player with good communication and interpersonal skills.
• Good command of English and Chinese (written & spoken).
• Proficient in MS Office applications.

Responsibilities

• Coordinate and support the full spectrum of administration work related to doctor appointments, including service agreements and contract renewal, credentialing and admission right administration, onboarding and offboarding arrangements.
• Enhance administrative workflows and procedures relating to doctor appointments to improve operational efficiency, accuracy, and service delivery.
• Prepare reports and meeting minutes related to doctor appointments and administration.
• Maintain accurate and up-to-date documentation, databases, and records of doctors, ensuring data integrity and compliance with hospital policies and applicable regulatory requirements.
• Monitor timelines and follow-up actions, including contract expiry and renewal, credentialing requirements, admission rights, and other appointment-related matters.
• Provide timely administrative support to doctors and stakeholders, liaise with external medical partners and internal parties for smooth delivery of medical services.
• Perform ad hoc tasks and other duties as assigned.

Skills

Time management

Detail-minded

Independent worker

Team player

Communication skills

Bilingual English/Chinese

Education

Bachelor’s Degree

Tools

MS Office

Job description

Job Description - Senior Administrative Officer (HR-26-0276)

Senior Administrative Officer - ( HR-26-0276 )

Key Responsibilities

• Coordinate and support the full spectrum of administration work related to doctor appointments, including service agreement and contract renewal, credentialing and admission right administration, onboarding and offboarding arrangements, etc.
• Enhance administrative workflows and procedures relating to doctor appointments to improve operational efficiency, accuracy, and service delivery
• Prepare reports and meeting minutes related to doctor appointments and administration
• Maintain accurate and up-to-date documentation, databases, and records of doctors, ensuring data integrity and compliance with hospital policies and applicable regulatory requirements
• Monitor key timelines and follow-up actions, including contract expiry and renewal, credentialing requirements, admission rights, and other appointment-related matters to ensure timely completion
• Provide timely and professional administrative support to doctors and relevant stakeholders, and liaise with external medical partners and internal parties to ensure smooth and efficient delivery of medical services
• Perform ad hoc tasks and any other duties as assigned by supervisor(s) from time to time

Job Requirements

• Holder of a Bachelor’s Degree in any disciplines
• At least 2 years’ relevant experience in executive support or healthcare administration functions
• Good time management skills with the ability to manage multiple tasks and priorities effectively
• Detail-minded, organized and able to work independently
• Team player with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese
• Proficient in MS Office applications

Compensation and Employment Terms

We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

Application Closing Date

15 November 2026

Personal Information Collection Statement

Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of not more than 12 months from the application closing date, and will be destroyed thereafter.