Administrative Assistant

CUHK Medical Centre Limited; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

CUHK Medical Centre Limited is seeking an Administrative Assistant to provide clerical support, handle appointment bookings, reception duties and data entry in a busy healthcare environment. You will assist doctors and coordinate meetings, trainings and transportation arrangements to ensure smooth operations.

The role requires communicating effectively in English and Chinese, delivering excellent service to internal and external customers, and proficiency in MS Office and Chinese word

Qualifications

• Completion of secondary education is required.
• At least 1 year of relevant experience, preferably in healthcare.
• Good written and spoken English and Chinese.
• Proficient in MS Office and Chinese word processing.

Responsibilities

• Provide clerical support including appointment booking and reception.
• Support doctors with office supplies, meetings, trainings, and transportation arrangements.
• Handle general enquiries and schedule appointments for doctors.
• Maintain customer satisfaction and build relationships with clients.
• Perform shift duties and other tasks as assigned.

Skills

Communication skills

Customer service

English & Chinese proficiency

Office administration

Education

Secondary education

Tools

MS Office

Chinese word processing

Job description

Job Description - Administrative Assistant (NSD-26-0250)

Administrative Assistant - ( NSD-26-0250 )

Key Responsibilities

Provide clerical support, including appointment booking, reception services, data entry, filing, and answering client’s enquiries, etc

Provide administrative support to doctors, e.g. managing office supplies, coordinating meetings / trainings/ activities and making transportation arrangement

Handle general enquiries from internal and external customers and schedule appointment bookings for doctors

Liaise with concerned parties for facilitating doctors to perform their medical duties smoothly

Maintain a high level of customer satisfaction and develop good relationship with internal and external customers

Perform shift duties as assigned

Perform any other duties assigned by supervisor(s)

Job Requirements

• Completion of Secondary Education
• At least 1 year of relevant work experience preferably in healthcare industry
• Good communication and customer service skills
• Good command of written and spoken English and Chinese
• Proficient in MS Office applications and Chinese word processing

Compensation and Employment Terms

We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement

Application Closing Date

Ongoing

Personal Information Collection Statement

Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of 12 months from the application closing date, and will be destroyed thereafter.