Senior Administration & Office Operations Manager

The Hong Kong Jockey Club; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

The Hong Kong Jockey Club is seeking an experienced Office Manager and Executive Support professional to lead the Head of Department's office and act as the primary liaison with staff, stakeholders, and external parties. The role covers comprehensive administrative and secretarial support, diary management, travel arrangements, and HR-related tasks in a dynamic property division.

You will coordinate daily workflows, guide team members on processes, assist with budgets and documents, and maintain

Qualifications

• A minimum of 10 years of relevant work experience in operations, administration, or secretarial support, preferably in sizable organizations.
• Tertiary education or degree holders in Business Administration or Secretarial Studies are preferred.

Responsibilities

• Manage the office of Head of Department and act as the primary contact point for staff, stakeholders and external parties.
• Provide full administrative and secretarial support to the Head of Department, including diary management, scheduling, and ensuring commitments are met.
• Coordinate daily priorities and flag important items or conflicts to the Head of Department.
• Arrange travel, organize meetings, conferences, and workshops; prepare agendas, materials and minutes.
• Assist with staff onboarding and off-boarding; handle other HR-related matters.
• Maintain efficient electronic filing systems and facilitate document sharing.
• Coordinate team workflow and ensure timely, accurate, compliant delivery; follow up on outstanding items.
• Provide guidance to team on administrative processes and document standards.
• Assist in preparation of departmental budgets, operating plans, organizational charts and related documents.
• Maintain inventory of Facilities Management Assets; perform ad-hoc duties to support the team.

Education

Business Administration or Secretarial Studies (tertiary)

Job description

The Hong Kong Jockey Club is seeking an experienced Office Manager and Executive Support professional to lead the Head of Department's office and act as the primary liaison with staff, stakeholders, and external parties. The role covers comprehensive administrative and secretarial support, diary management, travel arrangements, and HR-related tasks in a dynamic property division.

You will coordinate daily workflows, guide team members on processes, assist with budgets and documents, and maintain