Responsibilities
- Lead and manage a team of bills processors to perform bill transactions.
- Ensure daily bill transactions are conducted smoothly and complied with internal procedures and legal requirement.
- Liaise with customers, business units and other departments to provide operational and professional bill advice.
- Customer‑oriented attitude is required to provide efficient and timely services to customers.
- Handle other duties as assigned.
Requirements
- University degree or equivalent qualifications at HKQF level 5
- Minimum 5 years' solid managerial experience, preferably in bills area in banking industry
- CDCS holder is preferred
- Good communication and interpersonal skills with positive work attitude
- Proficient in Microsoft Office Applications including Word, Excel and PowerPoint
- Good command of both English and Chinese with ability to communicate in Putonghua is an advantage
- Strong leadership and team management skills with the ability to collaborate effectively with cross‑functional teams
The above post requires proficiency in English, Cantonese and Putonghua.