Sales Operations Manager - Payments and Financial Technology

Kane Poulter Talent Solutions Ltd; Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

Kane Poulter Talent Solutions Ltd partners with a growing financial services business in the payments sector to recruit a Sales Operations Manager. You will own the CRM, design reporting, and run forecasting to support leadership.

This role requires 3–5 years in sales operations, strong CRM and analytics skills, and a hands-on mindset to design processes and onboard new hires as the team expands in the region.

Qualifications

• 3–5 years in sales operations, revenue operations, or similar roles.

Responsibilities

• Own the CRM system: setup, data quality and day-to-day usage.
• Build leadership-facing pipeline reports.
• Run forecasting and sales performance reporting.
• Support commission calculations and reporting with finance.
• Design and improve the sales process.
• Support onboarding of new sales hires as the team grows.

Skills

CRM proficiency

Sales analytics

Forecasting

Data quality

Tools

CRM software

Job description

Sales Operations Manager - Payments and Financial Technology

Ownership of the systems, data and process behind the commercial function. This role sits at the centre of how the commercial function operates within a growing financial services business in the payments sector.

Key responsibilities

• Own the customer relationship management system: set up, data quality and day to day use
• Build the reporting that shows the leadership team what is happening in the pipeline
• Run the forecasting process and sales performance reporting
• Support commission calculation and reporting alongside finance
• Design and improve the sales process itself
• Support onboarding of new sales hires as the team grows

About you

Three to five years in sales operations, revenue operations, sales support or commercial analysis

Strong practical skills in a customer relationship management platform, and the analytical ability to build reporting people will use

Comfort building process rather than maintaining one already in place

A delivery mindset, with accuracy and reliability at the centre of it

Commercial analyst, business analyst or sales support backgrounds looking to move into sales operations are encouraged to apply

About the client

A growing financial services business in the payments sector, serving business customers across the region. The commercial function is being built now.

Ownership of the operational side of a commercial function as it is established

Broad exposure across sales, finance and the leadership team

A growing team, with the scope of the role expected to develop alongside it