Sales & Operations Execution Planner

Jtron (SAP) Pte Ltd; Hong Kong; On-site; HKD 420,000 - 560,000; Full time

Job summary

Jtron (SAP) Pte Ltd in Hong Kong is seeking a proactive Sales and Operations Execution Planner to bridge demand and manufacturing, managing the end-to-end order lifecycle with contract manufacturers and internal teams to ensure on-time delivery in a fast-paced environment.

The role emphasizes advanced Excel/VBA automation, ERP/MRP proficiency (SAP or Oracle), and collaboration across Sales, Logistics, and Production to align forecasts with capacity.

Qualifications

• Bachelor’s degree in Supply Chain Management, Operations, Engineering, or related field.
• Advanced Excel skills: complex formulas, Pivot Tables, and VBA/macros.
• Experience with ERP/MRP systems (SAP or Oracle).
• Minimum 5 years in supply chain planning/execution with CM experience.
• Resilience, detail-oriented, and agility in fast-paced environments.

Responsibilities

• Manage end-to-end order lifecycle with contract manufacturers to ensure on-time delivery.
• Coordinate with Sales, Sales Admin, and factory to resolve inquiries and delivery commitments.
• Monitor production progress with contract manufacturers and address bottlenecks.
• Coordinate with Supply Chain and Logistics to ensure material availability and minimize shortages.
• Develop Excel tools and VBA macros to automate reporting and track KPIs.
• Identify process improvements to increase planning efficiency and reduce cycle times.

Skills

Advanced Excel

VBA/Macros

ERP/MRP (SAP/Oracle)

Supply chain planning

Stakeholder management

Education

Bachelor’s degree in Supply Chain Management, Operations, Engineering, or related field

Tools

SAP ERP

Oracle ERP

Job description

The Sales and Operations Execution Planner is responsible for bridging the gap between customer demand and manufacturing execution. You will manage the end-to-end order lifecycle by coordinating with contract manufacturers (CMs) and internal stakeholders to ensure on-time delivery in a high-pressure, fast-paced environment.

Key Responsibilities

• Order & Production Management: Manage and track the end-to-end order lifecycle, from initial placement to shipment fulfillment. Collaborate with the Factory Order Management team and contract manufacturers to align on Schedule Ship date and production schedules with demand forecasts.
• Stakeholder Coordination: Act as the primary liaison between Sales, Sales Admin, and the factory to resolve order-related inquiries, change requests, and delivery commitments.
• CM Collaboration: Work directly with Contract Manufacturers to monitor production progress, manage plant load, and address bottlenecks.
• Material & Logistics Planning: Coordinate with Supply Chain and Logistics teams to ensure material availability and resolve shortages. Execute material prioritization strategies based on customer urgency and supply constraints.
• Lead demand to supply reconciliation under real constraints, identifying gaps between forecast, capacity, material availability, and logistics feasibility, and deciding on order, customer, and product priorities within agreed business rules.
• Process Optimization: Develop and maintain advanced Excel tools and VBA macros to automate data reporting, track KPIs, and streamline planning workflows.
• Continuous Process Improvement:
  • Constantly identify, suggest, and implement process enhancements to improve planning efficiency and delivery accuracy.
  • Analyse current manufacturing and order workflows to eliminate bottlenecks and reduce cycle times.
  • Drive the implementation of advanced planning tools or ERP/MRP logic enhancements to automate demand-supply balancing.

Requirements & Qualifications

• Education: Bachelor’s Degree in Supply Chain Management, Business Operations, Engineering, or a related field
• Technical Expertise:
  • Advanced Excel: Must be highly proficient in complex formulas (VLOOKUP, INDEX/MATCH, Pivot Tables).
  • VBA/Macros: Ability to write and troubleshoot VBA code to automate repetitive tasks and manage massive datasets.
  • ERP Knowledge: Experience with ERP/MRP systems (e.g., SAP or Oracle) is highly preferred.
• Industry Experience: Minimum 5 years of experience in supply chain operations, planning or execution roles with solid understanding of semiconductor manufacturing processes and the dynamics of working with Contract Manufacturers.
• Soft Skills:
  • Resilience: Proven ability to work under stress and meet tight deadlines in a fast-paced environment.
  • Detail-Oriented: High level of accuracy in data entry and analysis.
  • Agility: Ability to adapt quickly to changing priorities and production shifts.