SALES ADVISOR

Richemont; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

Richemont seeks a channel sales manager to oversee direct, online, and retail sales, developing strategies and targets for multiple channels. The role involves negotiating contracts with partners, delivering training, and enabling partners to sell effectively across the portfolio.

You will manage pricing projects, build relationships with key decision-makers, and contribute to market intelligence through industry events and networking.

Qualifications

• Master's Degree or equivalent level of education.
• Extensive experience enabling the job holder to handle the majority of situations and advise others.
• Experience in general supervision of more junior colleagues.

Responsibilities

• Manage a sales channel, such as direct, online, or retail sales, and develop channel sales strategies.
• Identify new business opportunities, set sales targets, and monitor performance metrics.
• Negotiate contracts with channel partners and provide training and support to enable effective selling.
• Develop and implement relationship management plans for complex accounts and build relationships with decision-makers.
• Configure product/service solutions and negotiate terms within predefined commercial parameters.

Skills

Relationship management

Negotiation

CRM system

Pricing strategy

Sales presentations

Education

Master's Degree

Tools

CRM software

Job description

The Oldest Fine Leather Goods House in the World
Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.

Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because of its savoir-faire, uncompromising craftsmanship and the outstanding quality of its creations.

Delvaux Video

YOUR MISSION

Manage a sales channel, such as such direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure that the channel is meeting or exceeding sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure that the partners are equipped to sell the organization's products or services effectively.

HOW WILL YOU MAKE AN IMPACT

• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision‑makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues.
• Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision‑makers and influencers within the customer organization; gather and analyze relevant information; and secure agreement to a statement of customer requirements.
• Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services.
• Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from relevant internal specialists. Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms, escalating issues to senior management as necessary.
• Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms.
• Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives.
• Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts.
• Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management.
• Implement and control compliance management for specific segments of the organization's external partners.
• Develop product education courses to meet identified needs, improving performance and meeting business requirements.
• Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media.
• Ensure all activities and responsibilities are conducted in accordance with the company's diversity and inclusion guidelines.

Required qualifications include a Master's Degree or equivalent level of education, extensive experience enabling the job holder to handle the majority of situations and advise others, and experience in general supervision of more junior colleagues.

HOW WILL YOU EXPERIENCE SUCCESS WITH US

Master's Degree or Equivalent LevelExperience enables job holder to deal with the majority of situations and to advise others.

Want to know more about working at Richemont?