Restaurant Host

Dorsett Kai Tak, Hong Kong; Hong Kong; On-site; HKD 201,000 - 223,000; Full time

Job summary

Dorsett Kai Tak 專注於提供卓越的餐飲與服務體驗。現招聘餐廳主任 / 經理，負責迎賓、訂位、引導賓客就座，以及與前廳與廚房團隊的協作，確保高效運作與卓越服務。

候選人需具備出色的人際溝通能力、客戶導向與良好組織能力，具餐飲或酒店業經驗者優先。全職職位，工作地點在啟德香港。

Qualifications

• Excellent interpersonal and communication skills.
• Friendly, approachable, and customer-focused attitude.
• Ability to remain calm and composed under pressure in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Previous experience in a customer service or hospitality role is preferred.

Responsibilities

• Greet guests warmly upon arrival and provide a positive first impression of the restaurant.
• Manage reservations and seating arrangements to ensure smooth service flow.
• Escort guests to their tables and present menus, ensuring they feel comfortable and attended to.
• Maintain an organized waiting list during busy periods and provide accurate wait time estimates to guests.
• Answer phone calls promptly, assist with inquiries, and handle reservation requests.
• Collaborate with servers, kitchen staff, and management to ensure seamless coordination and exceptional service.
• Monitor the dining area to anticipate guest needs and address any concerns promptly.
• Uphold cleanliness and organization in the host station and lobby area.
• Handle guest complaints or issues with professionalism and escalates to management when necessary.

Skills

Interpersonal skills

Customer-focused

Calm under pressure

Organizational skills

Hospitality experience

Education

Diploma or equivalent

Job description

Responsibilities:

• Greet guests warmly upon arrival and provide a positive first impression of the restaurant.


• Manage reservations and seating arrangements to ensure smooth service flow.


• Escort guests to their tables and present menus, ensuring they feel comfortable and attended to.


• Maintain an organized waiting list during busy periods and provide accurate wait time estimates to guests.


• Answer phone calls promptly, assist with inquiries, and handle reservation requests.


• Collaborate with servers, kitchen staff, and management to ensure seamless coordination and exceptional service.


• Monitor the dining area to anticipate guest needs and address any concerns promptly.


• Uphold cleanliness and organization in the host station and lobby area.


• Handle guest complaints or issues with professionalism and escalates to management when necessary.

Qualifications:

• Excellent interpersonal and communication skills.


• Friendly, approachable, and customer-focused attitude.


• Ability to remain calm and composed under pressure in a fast‑paced environment.


• Strong organizational and multitasking abilities.


• Previous experience in a customer service or hospitality role is preferred.

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## More Job Information

• 18000 - 20000 / MONTH

Job Function

• 餐飲 · 酒店 - 餐廳主任 · 經理

Location

• 啟德

Employment Term

• 全職

Employment Term

• 長期

Education

• 文憑或相等程度