Residential Property Manager & Community Liaison

Mass Transit Railway; Hong Kong; On-site; HKD 223,000 - 357,000; Full time

Job summary

Mass Transit Railway is seeking a Property Officer (Residential) to oversee day-to-day administration and supervision of building services for residential properties. You will coordinate with technical teams to ensure quality maintenance, handle resident inquiries and complaints, and participate in Owners' Committee meetings to foster strong relationships with owners.

The role requires a degree with property management experience or a higher diploma with relevant experience, plus strong

Qualifications

• Degree with a minimum of 2 years' experience in property management; or
• Higher Diploma with a minimum of 4 years' relevant experience
• Strong interpersonal skill with good command of both written and spoken English and Chinese
• Proficiency in various software applications, such as word processing and Microsoft Office
• Experience in managing high-end residential buildings is an advantage

Responsibilities

• Support day-to-day administration and supervision of cleaning, security, landscaping and concierge service contractors and frontline property management staff for residential properties managed by the Corporation
• Coordinate with the technical team to provide quality maintenance services
• Handle enquiries and complaints by residents or owners
• Organise community activities, attend the Owners' Committee meetings and other events during non-office hours to build and maintain positive relationship with owners

Skills

Interpersonal skills

English & Chinese proficiency

MS Office proficiency

Education

Degree

Higher Diploma

Tools

Microsoft Office

Job description

Mass Transit Railway is seeking a Property Officer (Residential) to oversee day-to-day administration and supervision of building services for residential properties. You will coordinate with technical teams to ensure quality maintenance, handle resident inquiries and complaints, and participate in Owners' Committee meetings to foster strong relationships with owners.

The role requires a degree with property management experience or a higher diploma with relevant experience, plus strong