Registration Services Coordinator

Social Workers Registration Board; Hong Kong; On-site; HKD 18,000 - 36,000; Full time

Benefits offered by this job

MPF

Medical benefits

Dental benefits

Job summary

The Social Workers Registration Board (SWRB) is a statutory body in Hong Kong responsible for registering social workers and safeguarding public interests. We seek a proactive administrator to support registration services in a collaborative environment.

The role involves processing registration applications, handling enquiries, maintaining records, and supporting future renewals. Candidates should have a higher diploma or above, 2+ years of admin experience, and good Chinese/English

Qualifications

• Higher diploma or above from a recognized tertiary institution, or equivalent.
• At least two years of relevant administrative experience, preferably in a statutory body.
• Strong interpersonal skills and effective written and verbal communication in both Chinese and English.
• Proficiency in computer applications, including MS Office Suite and Chinese word processing.
• Strong organizational skills, attention to detail, and the ability to prioritize tasks and work independently.

Responsibilities

• Processing applications for registrations and renewals of registration, including checking documents for completeness.
• Handle enquiries from RSWs and the public by email, phone and in person.
• Maintain and update databases, files and records.
• Perform other duties as assigned.

Skills

Administrative support

Bilingual English/Chinese

MS Office

Document management

Education

Higher diploma or above

Tools

MS Office Suite

Chinese word processing

Job description

The Social Workers Registration Board (SWRB) is a statutory body in Hong Kong responsible for registering social workers and safeguarding public interests. We seek a proactive administrator to support registration services in a collaborative environment.

The role involves processing registration applications, handling enquiries, maintaining records, and supporting future renewals. Candidates should have a higher diploma or above, 2+ years of admin experience, and good Chinese/English