Public Area Supervisor — Cleanliness & Guest Experience

Langham Hospitality Group; Hong Kong; On-site; HKD 223,000 - 312,000; Full time

Benefits offered by this job

5-day work week

Discretionary bonus

Medical insurance

Life insurance

Free duty meals

Staff discount on F&B and banquet

Complimentary overseas accommodation

Job summary

Langham Hospitality Group's Eaton HK location seeks a Supervisory Public Area Cleaner to oversee the cleanliness of all public spaces and lead the overnight and daytime teams. You will train staff, ensure safety standards, and coordinate with Maintenance for issues.

The ideal candidate has Form 6 or above, at least 1 year in a supervisory housekeeping role in a hotel, and strong leadership. Fluency in English and Chinese is required, with knowledge of cleaning equipment and chemicals.

Qualifications

• Form 6 or above.
• Minimum 1 year housekeeping experience in a supervisory role, preferably in a hotel of similar size and complexity.
• Responsible, well organized, strong leadership skill and a good team player.
• Fluent in spoken and written English and Chinese.
• Knowledgeable in operating cleaning machines & cleaning chemicals.

Responsibilities

• Oversee and ensure the cleanliness of all public areas.
• Manage, train and develop the public area cleaners.
• Carry out lost property procedures.
• Organize regular deep cleaning tasks, e.g monthly deep cleaning, marble polishing and carpet shampooing.
• Organize regular cleaning schedule for overnight cleaning team, e.g. daily & weekly routine tasks, monthly deep cleaning calendar.
• Communicate with overnight cleaning team to ensure the cleanliness of all public areas up to hotel standard.
• Report maintenance issues to Maintenance/Engineering Department.
• Patrol Front of House & Back of House areas, Offices and Public Toilets regularly throughout the shift.
• Carry out preventative maintenance on equipment.
• Ensure interactions with guests are professional and with care.
• Supervise and conduct training on a regular basis.
• Ensure team compliance with hotel security, fire regulations and health and safety legislation.
• Perform ad hoc duties as assigned by superior or Hotel Management

Skills

Leadership

Teamwork

Bilingual English/Chinese

Cleaning machines

Supervisory experience

Education

Form 6 or above

Tools

Cleaning equipment

Job description

Langham Hospitality Group's Eaton HK location seeks a Supervisory Public Area Cleaner to oversee the cleanliness of all public spaces and lead the overnight and daytime teams. You will train staff, ensure safety standards, and coordinate with Maintenance for issues.

The ideal candidate has Form 6 or above, at least 1 year in a supervisory housekeeping role in a hotel, and strong leadership. Fluency in English and Chinese is required, with knowledge of cleaning equipment and chemicals.