Project Officer (Contract) (Ref.：CHATO/266526)

St. James' Settlement; Hong Kong; On-site; HKD 210,000 - 300,000; Full time

Job summary

St. James' Settlement in Wan Chai seeks a Project Coordinator to bridge project teams and IT vendors, oversee digital platform development, and ensure on-time delivery of subsidized programs.

The role includes NGO outreach to promote the Charity Today model, coordinating cross-functional teams, and gathering user feedback to drive platform improvements while building strong relationships with partners and government bodies.

Qualifications

• Must hold an associate degree or higher in any discipline.
• Five passes in HKCEE including English and Chinese OR five passes in DSE including English and Chinese at level 3 or above.
• Approximately 2 years of NGO, social service, project coordination or business development experience.
• Strong interest in digital products (mobile apps & web) with ability to work with technical teams.
• Excellent time management and ability to handle multiple workstreams.
• A proactive, outgoing team player with interpersonal and presentation skills; able to network with stakeholders.

Responsibilities

• Digital Platform Coordination: bridge project team and IT vendors; monitor development progress and suggest enhancements.
• NGO Outreach & Onboarding: promote the Charity Today model to NGOs and assist adoption.
• Promotion & Communication Strategy: develop and implement digital marketing, events and content for visibility.
• Stakeholder Networking: maintain relationships with corporate partners, government and other organisations.
• Product Operations & User Feedback: collect NGO feedback and translate into platform improvements; assist in testing.
• Project Execution: manage day-to-day operations to ensure subsidized programs are delivered on schedule.

Skills

Project coordination

Digital platforms

Communication skills

Time management

Teamwork

Presentation skills

Bilingual English/Chinese

Education

Associate Degree, Higher Diploma or above

English & Chinese language passes (HKCEE or DSE)

Job description

Requirements:

• Associate Degree, Higher Diploma, or above in any discipline
• Five passes in HKCEE including English and Chinese or five passes in DSE including English and Chinese at level 3 or above
• Approximately 2 years of experience in NGO, Social Service, Project Coordination, or Business Development
• Strong interest in digital products (Mobile Apps & Web) with the ability to communicate effectively with technical teams and manage backend systems
• Sharp logical thinking with excellent time management skills to handle multiple workstreams and ensure on-time delivery
• A strong team player who thrives in a collaborative environment; able to work effectively with cross-functional teams and maintain positive working relationships
• Proactive & Outgoing: Strong interpersonal and presentation skills; comfortable with networking and pitching project concepts to different stakeholders
• Good command of written and spoken English and Chinese

Job Duties:

• Digital Platform Coordination: Act as a bridge between the project team and IT vendors to monitor development progress; provide suggestions for functional enhancements to ensure the platform remains user-friendly and meets the needs of the social service sector
• NGO Outreach & Onboarding: Proactively introduce the Charity Today digital model to various NGOs; encourage and assist organizations in adopting the platform to benefit more people in need
• Promotion & Communication Strategy: Formulate and implement promotion strategies for the project, including digital marketing, physical events, and content creation to enhance the platform’s visibility and public awareness
• Stakeholder Networking: Maintain and strengthen relationships with corporate partners, government departments, and relevant organizations to expand the project’s collaboration network
• Product Operations & User Feedback: Gather operational feedback from NGO users and translate them into platform improvement requirements; participate in system testing to ensure a smooth user experience
• Project Execution: Manage day-to-day project operations and administrative tasks to ensure all subsidized programs and activities are delivered on schedule

Working Place: Wan Chai

"Founded by the Rt. Rev. Bishop R.O. Hall of the Anglican Church in 1949, St. James' Settlement began as a club for boys and girls in a temple in Stone Nullah Lane, Wanchai. It was then developed into a six-storey building on Kennedy Road in 1963 to provide diversified services, including children and youth services, elderly services and rehabilitation services. In 1987, the headquarters was opened in Stone Nullah Lane so that the scope of services could be further extended."