Private Banking Assistant RM (AVP) — Client Growth

DBS Bank (Hong Kong) Limited; Hong Kong; Vor Ort; HKD 420.000 - 780.000; Vollzeit

Zusammenfassung

DBS Bank (Hong Kong) Limited is seeking an AVP, Assistant Relationship Manager in Private Banking. The role supports Relationship Managers for high-net-worth clients, ensuring timely service, effective communication, and strong client relationships in a fast-paced private banking environment.

The ideal candidate holds a business/finance degree, has at least 3 years in private banking, and demonstrates excellence in service, compliance, and cross-cultural communication in English and Chinese,

Qualifikationen

• Degree holder in Business, Finance or related disciplines.
• Minimum 3 years of experience in private banking industry.
• Solid experience in building customer relationships is an advantage.
• Qualified to carry out Investment regulated activities (Types 1 and 4) under SFO is a must.
• Customer-focused, with excellent communication and interpersonal skills.
• Good command of written and spoken English and Chinese, fluency in Putonghua is a must.

Aufgaben

• Support Relationship Managers in providing differentiated service to high-net-worth customers and contribute to customer retention and growth
• Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations
• Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions
• Assist Relationship Managers in the daily maintenance of customer relationships
• Serve as customers’ key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions

Kenntnisse

Relationship management

Customer service

Communication

English / Chinese fluency

Putonghua

Ausbildung

Bachelor's degree in Business/Finance

Jobbeschreibung

DBS Bank (Hong Kong) Limited is seeking an AVP, Assistant Relationship Manager in Private Banking. The role supports Relationship Managers for high-net-worth clients, ensuring timely service, effective communication, and strong client relationships in a fast-paced private banking environment.

The ideal candidate holds a business/finance degree, has at least 3 years in private banking, and demonstrates excellence in service, compliance, and cross-cultural communication in English and Chinese,