AVP, Assistant Relationship Manager, Private Banking

DBS Bank (Hong Kong) Limited; Hong Kong; Presencial; HKD 420.000 - 780.000; Jornada completa

Descripción de la vacante

DBS Bank (Hong Kong) Limited is seeking an AVP, Assistant Relationship Manager in Private Banking. The role supports Relationship Managers for high-net-worth clients, ensuring timely service, effective communication, and strong client relationships in a fast-paced private banking environment.

The ideal candidate holds a business/finance degree, has at least 3 years in private banking, and demonstrates excellence in service, compliance, and cross-cultural communication in English and Chinese,

Formación

• Degree holder in Business, Finance or related disciplines.
• Minimum 3 years of experience in private banking industry.
• Solid experience in building customer relationships is an advantage.
• Qualified to carry out Investment regulated activities (Types 1 and 4) under SFO is a must.
• Customer-focused, with excellent communication and interpersonal skills.
• Good command of written and spoken English and Chinese, fluency in Putonghua is a must.

Responsabilidades

• Support Relationship Managers in providing differentiated service to high-net-worth customers and contribute to customer retention and growth
• Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations
• Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions
• Assist Relationship Managers in the daily maintenance of customer relationships
• Serve as customers’ key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions

Conocimientos

Relationship management

Customer service

Communication

English / Chinese fluency

Putonghua

Educación

Bachelor's degree in Business/Finance

Descripción del empleo

AVP, Assistant Relationship Manager, Private Banking

Business Functions DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client’s needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions.

Responsibilities

• Support Relationship Managers in providing differentiated service to highnet-worth customers and contribute to customer retentionand growth
• Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations
• Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions
• Assist Relationship Managers in the daily maintenance of customer relationships
• Serve as customers’ key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions

Requirements

• Degree holder in Business, Finance or related disciplines
• Minimum 3 years of experience in private banking industry.

Solid experience in building customer relationships is an advantage

• Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO) is a must
• Customer-focused, with excellent communication and interpersonal skills
• Good command of written and spoken English and Chinese, fluency in Putonghua is a must

Location:

The Center

Job:

Customer Service

Schedule:

Regular

Employee Status:

Full time

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DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

DBS is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 17 consecutive years from 2009 to 2025.