Precious Metals - Trade Operations & Logistics Officer

MARMARA PRECIOUS METALS GROUP; Hong Kong; On-site; HKD 300,000 - 540,000; Full time

Job summary

Marmara Precious Metals Group in Hong Kong is seeking a Trade Operations & Logistics Officer to manage end-to-end precious-metals transactions, ensuring documentation, security, settlement, and delivery on schedule.

You will coordinate high-value shipments with approved carriers, liaise with vaults, insurers, brokers, and internal teams, and maintain meticulous transaction records while addressing discrepancies promptly.

Qualifications

• Experience in precious-metals operations or bullion logistics.
• Experience coordinating high-value shipments preferred.
• Familiarity with shipping docs, insurance, customs and settlement.

Responsibilities

• Coordinate physical metal shipments with approved logistics providers.
• Liaise with vaults, suppliers, buyers, insurers, and customs brokers.
• Arrange shipments, insurance, and transport documentation.
• Prepare and verify transaction records, invoices, and packing lists.
• Track shipments and provide status updates to teams and clients.
• Coordinate settlement and release with payment and vault confirmations.
• Support onboarding by collecting documentation for compliance.
• Maintain accurate shipment inventory and transaction records; escalate issues.
• Follow confidentiality and secure transport procedures.

Skills

Attention to detail

Organizational skills

Communication skills

English proficiency

Tools

Brink's

Malca-Amit

Loomis

Job description

Precious Metals Trade Operations & Logistics Officer — Hong Kong

Role purpose

Coordinate the operational process for Marmara’s physical precious-metals transactions, ensuring each trade is documented, secured, settled, and delivered accurately and on schedule.

Key responsibilities

• Coordinate physical gold and silver shipments with secure logistics providers, including Brink’s, Malca-Amit, and other approved carriers.
• Liaise with vaults, suppliers, buyers, insurers, customs brokers, and internal teams.
• Arrange shipment bookings, collection and delivery instructions, insurance, and required transport documentation.
• Prepare, check, and maintain transaction records, invoices, packing lists, airway bills, certificates, and other supporting documents.
• Track shipments and provide timely status updates to relevant teams and clients.
• Coordinate settlement and release procedures, ensuring required payment and vault confirmations are received before release or dispatch.
• Support client and counterparty onboarding by collecting and organizing required documentation for compliance review.
• Maintain accurate shipment, inventory, and transaction records, and promptly escalation discrepancies, delays, or operational risks.
• Follow company procedures for confidentiality, document handling, and secure transportation.

Requirements

• Previous experience in precious-metals operations, bullion logistics, secure transportation, vault services, or a related field.
• Direct experience coordinating high-value shipments; experience with Brink’s, Malca-Amit, or Loomis is an advantage.
• Familiarity with shipping documentation, insurance, customs processes, vaulting, and settlement procedures.
• Strong attention to detail, organization, communication, and follow-through.
• Good written and spoken English; Cantonese or Mandarin is an advantage.
• Able to work in Hong Kong and coordinate across time zones when required.