OTC Sales

Exchange BG; Hong Kong; Hybrid; HKD 900,000 - 1,300,000; Full time

Job summary

Exchange BG in Hong Kong is seeking motivated candidates for an OTC desk sales role. You will engage hedge funds, family offices and HNWIs, handling live chats and trade requests in a fast‑paced fintech environment.

You will cultivate new clients and build strategic growth by connecting with projects and ecosystem players, while collaborating across teams to improve processes. The role requires strong relationship skills, a proactive problem solver mindset, and fluency in English and Chinese to

Qualifications

• Prior experience in institutional sales or client-facing roles at Crypto OTC desks.
• Experience across industries such as e-commerce, payment systems, gaming is a plus.
• Strong relationship management and interpersonal communication skills.
• Ability to find effective solutions to finalize deals with clear action follow‑ups.
• Bilingual English and Chinese.

Responsibilities

• Cover a wide variety of clients such as hedge funds, family offices, and HNWIs on OTC trades.
• Manage live chats to respond to clients' trade requests, feedback, settlement issues and other questions daily.
• Acquire new clients and develop strategic growth by engaging with projects, communities and key ecosystem players.
• Provide feedback on trading activity, market color, and product experience across departments with innovative solutions.
• Collaborate with teams to improve operational efficiency, including CRM and campaign effectiveness.

Skills

Institutional sales

Client-facing

Bilingual (English & Chinese)

Job description

We are looking for motivated candidates for sales on the OTC desk. You will be working in a fast-paced environment with plenty of exposure to the cutting-edge of fintech and blockchain.

Responsibilities:

• Cover a wide variety of clients such as hedge funds, family offices, and HNWIs on OTC trades
• Manage live chats to respond to clients' trade requests, feedbacks, settlement issues and other general questions on a daily basis
• Acquire new clients and develop your own strategic growth plan, by strengthening relationships with projects, communities and other key ecosystem players
• Provide feedback of trading activity, market color, and product experience across different departments and provide innovative solutions
• Collaborate with different teams to enhance operational efficiency, such as customer relationship management and campaign effectiveness

Requirements:

• Prior experience in institutional sales or client-facing roles at Crypto OTC desks
• Having experience across various industries, such as e-commerce, payment systems, gaming, and others, can also be advantageous
• Strong relationship management, and interpersonal communication skills
• Strive to discover the most effective solutions to finalize deals, while also maintaining clarity on the subsequent actions
• Bilingual, English and Chinese

Conditions:

• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Flexibility in regards to working remotely
• Great career development opportunities in a growing company